RE: Norton Antivirus and Windows XP SP2

From: GPO (GPO_at_discussions.microsoft.com)
Date: 11/08/04 

Date: Sun, 7 Nov 2004 16:07:05 -0800

Assuming my NAV is working and just not talking to Windows Security Centre,
I'll leave it as it is and then go with a better product when it expires.

"Deborah" wrote:

> I had to uninstall my Norton 2004, reboot, then uninstall the Live Update for
> Norton, reboot, delete the downloads folder, reboot, AND then reinstall my
> Norton 2004. After all the Norton Updates, all is fine now. Yes, it was
> frustrating, but it is because Norton writes their programs to be tamper
> proof.
>
> "GPO" wrote:
>
> > Norton have a thing called a WMI Update that I'm trying unsuccessfully to
> > install. I believe it exists so that XP SP2 can communicate with NAV. Is this
> > correct? I have read their website's "help" on the issue, and it is no help.
> > Has any one else experienced this and successfully solved it? Is NAV still
> > actually working?
> >
> > The specific issue is that WMI downloads but the installation always fails.
> > I have uninstalled and reinstalled NAV (and then taken HOURS over a slow
> > modem connection to update everything). This did not work, and I don't relish
> > doing it again. What am I doing wrong?
> > If another uninstall/reinstall/5 hour download is the only solution, I'll
> > join the legion of dissatisfied Norton customers who are leaving them, and go
> > with something else. Any recommendantions?
> >
> > Regards
> >
> > GPO

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