Re: Norton WMI will not install
From: Jim T (JimT_at_discussions.microsoft.com)
Date: 10/27/04
- Next message: Mike D: "Re: SP2 Update downloaded, not installed - how to delete?"
- Previous message: Wesley Vogel: "Re: Spy Ware-TV Media"
- In reply to: Jim T: "Re: Norton WMI will not install"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Date: Tue, 26 Oct 2004 15:59:05 -0700
Carey-
Can you respond to this...or anyone else?
"Jim T" wrote:
> Carey-
> Thanks. I am familiar with the error message as I get these each time after
> download. I have read every word in countless Symantec documents and
> uninstalled and reinstalled LiveUpdate several times. I have not done a 100%
> uninstall and new install of the Norton AV 2004. It seems strange that each
> time I update I get successful updates of my virus definitions and The WMI
> update does download. It just does not install. I'm probably wrong but it
> seems that since it does downlod but does not install, it would be a SP2, WMI
> problem. I never had this problem before SP2. ALL other aspects of AV2004
> work just fine. I get no real help from Symantec...only repeated
> generalities. Could this be a SP2 WMI problem. If not, do you recommend a
> total reinstall or should I just wait "til my subscription runs out
> (December)and get Norton AV 2005? By the way, when I respond to the link
> within "notifyMS@microsoft.com" to read the reply. all I get is "the page you
> requested cannot be displayed". I got back here in a rather roundabout
> fashion.
> Thanks for any further help.
>
> "Carey Frisch [MVP]" wrote:
>
> > Error: "LU1812: An update failed to install. A program that was part
> > of this update failed when it ran. This update was not applied."
> > http://service1.symantec.com/SUPPORT/sharedtech.nsf/7e7f15291a25d938882567e50048a048/e45867f156f4b0d388256d910062ee02?OpenDocument&src=bar_sch_nam
> >
> > Error: "LU1806 (or LU1816 or LU1817): LiveUpdate was not able
> > to install any of the <number> updates that you selected . . . "
> > http://service1.symantec.com/SUPPORT/sharedtech.nsf/7e7f15291a25d938882567e50048a048/438646b7495c8e3588256bfb007aa80e?OpenDocument&src=bar_sch_nam
> >
> >
> > --
> > Carey Frisch
> > Microsoft MVP
> > Windows XP - Shell/User
> >
> > Be Smart! Protect Your PC!
> > http://www.microsoft.com/athome/security/protect/default.aspx
> >
> > -------------------------------------------------------------------------------------------
> >
> > "Jim T" wrote:
> >
> > | I have SP2. When I use Norton LiveUpdate, it downloads and installs my virus
> > | definitions. It downloads Norton WMI update but I get the eror messages 1812
> > | and 1806 stating that it cannot be installed. The update is in three parts
> > | and a total of about 1.1MB. I did a search for WMI and in the list of WMI
> > | folders and files are four having to do with Norton but no options to do
> > | anything with them. What is stranger, there are 22 files with BLUE print, 2
> > | with exe extensions and most of the other with dll extensions. These are all
> > | dated to indicate they are from my SP2 download.
> > | Any help appreciated.
> >
> >
- Next message: Mike D: "Re: SP2 Update downloaded, not installed - how to delete?"
- Previous message: Wesley Vogel: "Re: Spy Ware-TV Media"
- In reply to: Jim T: "Re: Norton WMI will not install"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Relevant Pages
|
