Re: Critical Download Crashed Computer

From: DS (t.h.i.s.n.t.h.a.t_at_a.d.e.l.p.h.i.a..n.e.t)
Date: 10/14/04 

Date: Wed, 13 Oct 2004 17:42:36 -0500

"=?Utf-8?B?TWljaGFlbEQ=?=" <MichaelD@discussions.microsoft.com> wrote in
news:838CA7F3-C8A5-485C-8169-0FCC01999419@microsoft.com:

> I downloaded the new critical updates last night. It kept prompting
> me to reboot and I finally did. However, the system would no reboot
> and kept providing these errors: "RUNDLL error loading newdev.dll
> Specified procedure could not be found". Nothing opens on my desktop
> except the wallpaper. When I look at Cntrl-Alt-Del to get Task
> Manager it shows that there are no applications running. What do I
> do?? Thank you to anyone who can help!
>
> Michael

Michael,

It just sits there ?

There's a TINY change it's not totally dead. Since the task manager comes
up, it's not totally locked up. You can look at the processes to see if
something's using up the cpu, and what IS running.

When you're on the 'Applications' tab, at the bottem right, there's a
'New Task' button. Click that and see if you can start explorer, just
type in explorer and press return. explorer is the file manager, but it's
also the shell, the UI to Windows. The first time you start it, the shell
starts and this should bring on the desktop. If you can do that, then you
can navigate around and try to find something more out.

Does it start in Safe mode ?

Regards,

DS