Re: unable to open taskmanager and regedit
From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 10/05/04
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Date: Mon, 4 Oct 2004 19:49:15 -0400
1) Download the following three items...
Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp
Latest Trend signature files.
http://www.trendmicro.com/download/pattern.asp
Adaware SE
http://www.lavasoftusa.com/
Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
Download sysclean.com and place it in that directory.
Dowload the signature files (pattern files) by obtaining the ZIP file.
For example; lpt186.zip
Extract the contents of the ZIP file and place the contents in the same directory as
sysclean.com.
2) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
3) Reboot your PC into Safe Mode
4) Using both the Trend Sysclean utility and Adaware, perform a Full Scan of your
platform and clean/delete any infectors/parasites found.
5) Restart your PC and perform a "final" Full Scan of your platform using both the
Trend Sysclean utility and Adaware
6) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
7) Reboot your PC.
8) If you are using WinME or WinXP, create a new Restore point
9) Please report back your results
Dave
"miken" <mikenap@hotmail.com> wrote in message
news:220901c4aa6c$3fe245c0$a501280a@phx.gbl...
| Helping a friend - his xp-home was infected with:
|
| 1- backdoor.sdbot.gen
| 2- trojan.horse
| 3- aol.pwsteal.trojan
| 4- download.trojan
|
| And there were @12 different adware\malware programs
| running. His machine was highjacked.
|
| I got most things cleared using Norton 2005, SpyBot S+D,
| the freeware from LvaSoft and manually deleting stuff.
|
| One problem remains, two toolbars launch when I start IE.
| One startsup on the the bottom of the screen and seems to
| run on the desktop, it remains if I close IE. The second
| is glued up top and has links to a site lop.com
|
| Problem-1: when I cntrl-alt-del to start taskmanager it
| opens for a fraction then closes. I'm trying to see what
| programs are running the toolbars, I'll go after them in
| the registry.
|
| Problem-2: same response when I try to open regedit.
|
| Regedit works OK in safe-mode - taskmanager dosn't.
| Taskmanager dosn't work in any mode. And, the admin
| acccount is not visible in cntrl panel->user accounts but
| it is in safe-mode.
|
| Can someone help me through this.
|
| Regards, Mike
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