Re: Virus/Worms
From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 10/01/04
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Date: Thu, 30 Sep 2004 18:28:18 -0400
I don't sell computers but I spend too many hours per week dealing with problems with
computers. It is too bad that you have to get a license to drive a car but need NOTHING to
own a computer. Then users whine when they have problems.
So where is YOUR help for the OP ?
What tips do YOU have for the OP ?
All I see from you is a complaint. I gave specific set of directions based upon tests and
experience in dealing with infectors. The OP didn't state "I don't understand step 3". The
OP replied with "Any chance you can give me step by step instructions?". What I can't do is
step out of the OPs monitor and hold his/her hand. I gave him/her "step by step
instructions".
Insteading of bitching or whining YOU hold the OPs hand or break down the instructions into
some long diatribe instruction set.
Dave
"Deno" <Deno@discussions.microsoft.com> wrote in message
news:0B489BFA-92F1-4E64-BA5D-9738430F9E49@microsoft.com...
| How awful of you to say that. I don't think it's an end user problem at all.
| It's people like you that sell computers to people without giving them the
| necessary information to keep their computer safe. That's the problem.
|
| "David H. Lipman" wrote:
|
| > I just did.
| >
| > If you can't follow them, maybe you should give up using a computer.
| >
| > Dave
| >
| >
| >
| >
| > <anonymous@discussions.microsoft.com> wrote in message
| > news:065901c4a695$22487b90$a301280a@phx.gbl...
| > | I'm not real computer literate so I don't fully
| > | understand what you're telling me to do. Any chance you
| > | can give me step by step instructions?
| > |
| > | >-----Original Message-----
| > | >1) Download the following two items...
| > | >
| > | > Trend Sysclean Package
| > | > http://www.trendmicro.com/download/dcs.asp
| > | >
| > | > Latest Trend signature files.
| > | > http://www.trendmicro.com/download/pattern.asp
| > | >
| > | >2) If you are using WinME or WinXP, disable System
| > | Restore
| > | >
| > | http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.ht
| > | m
| > | >3) Reboot your PC into Safe Mode
| > | >4) Using the Trend Sysclean utility, perform a Full
| > | Scan of your platform and
| > | > clean/delete any infectors found
| > | >5) Restart your PC and perform a "final" Full Scan
| > | of your platform
| > | >6) If you are using WinME or WinXP,Re-enable System
| > | Restore and re-apply any
| > | > System Restore preferences, (e.g. HD space
| > | to use suggested 400 ~ 600MB),
| > | >7) Reboot your PC.
| > | >8) If you are using WinME or WinXP, create a new
| > | Restore point
| > | >9) Please report back your results
| > | >
| > | >Dave
| > | >
| > | >
| > | >
| > | >
| > | >
| > | >
| > | >"BBush" <anonymous@discussions.microsoft.com> wrote in
| > | message
| > | >news:185c01c4a640$a545a860$a601280a@phx.gbl...
| > | >| My computer got a virus back in June. Since then I've
| > | >| had so much trouble removing it. I've had the hard
| > | drive
| > | >| reformatted twice & reloaded my programs. I used
| > | Norton
| > | >| Internet Security 2004. Then when I got on the
| > | internet
| > | >| last week, they popped up again. I downloaded, Panda,
| > | >| Grisoft, Spybot, & Adware since my Norton
| > | >| wouldn't/couldn't remove the virus. I talked to
| > | Symantec
| > | >| for 3 hours removing everything relating to their
| > | >| program. When I bought my Dell computer in March it
| > | came
| > | >| with NAV 2004. Symantec said it was corrupted & had to
| > | >| come off (which he helped me to do) & then reload the
| > | >| Norton Internet Security. That worked fine for a
| > | while.
| > | >| Then yesterday it said I had W32.spybot.worm & it
| > | >| couldn't remove it. I've been downloading updates
| > | daily
| > | >| & yesterday it showed that my autoprotection was
| > | disabled
| > | >| & I couldn't enable it. What is the problem? Is
| > | >| Symantec just useless? I'm tired of dealing with this.
| > | >| Can you get a virus through your DSL modem? I'm at a
| > | >| loss as to how to fix this problem & my computer has
| > | been
| > | >| virtually useless the last 3 months. Any help would be
| > | >| greatly appreciated.
| > | >
| > | >
| > | >.
| > | >
| >
| >
| >
- Next message: Rob: "Preventing Removal from Domain"
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- Maybe in reply to: anonymous_at_discussions.microsoft.com: "Re: Virus/Worms"
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