Re: Norton Install Problem
From: Taurarian (taurarianREMOVECAPS_at_hotmail.com)
Date: 09/30/04
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Date: Thu, 30 Sep 2004 19:46:18 +1000
Most problems with Nortons can be found by searching the knowledge base
http://www.symantec.com/search/
"Marty" <lytram5344@yahoo.com> wrote in message
news:1e6d01c4a6b5$6c2b6090$a601280a@phx.gbl...
>I loaded Norton Anti Virus 2002 on my Win XP machine.
> Since installing XP SP2 the Security Console would not
> recognize my Norton. After checking on the Symantec
> website I found that NAV 2002 is incompatible with XP. I
> bought a copy of NAV 2005 and am trying to install it,
> but the installation never completes. I tried to remove
> the NAV 2002 using both it's internal uninstall program,
> Windows Add/Remove programs, and even an uninstall tool
> provided by Symantec. Following Symantec instructions I
> even deleted all files and registry entries for NAV and
> tried the install in "safe" mode. But still no luck. The
> install program stops and tells me there is another
> install in progress. I get error 1500, which I have been
> unable to find on the Microsoft website. Can anyone help?
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