Norton Install Problem

From: Marty (lytram5344_at_yahoo.com)
Date: 09/30/04


Date: Wed, 29 Sep 2004 23:19:20 -0700

I loaded Norton Anti Virus 2002 on my Win XP machine.
Since installing XP SP2 the Security Console would not
recognize my Norton. After checking on the Symantec
website I found that NAV 2002 is incompatible with XP. I
bought a copy of NAV 2005 and am trying to install it,
but the installation never completes. I tried to remove
the NAV 2002 using both it's internal uninstall program,
Windows Add/Remove programs, and even an uninstall tool
provided by Symantec. Following Symantec instructions I
even deleted all files and registry entries for NAV and
tried the install in "safe" mode. But still no luck. The
install program stops and tells me there is another
install in progress. I get error 1500, which I have been
unable to find on the Microsoft website. Can anyone help?



Relevant Pages

  • Re: Norton Anti Virus
    ... Cannot uninstall or reinstall NAV. ... Symantec has a utility that is supposed to remove the old ... XP requires a fresh install of NAV. ...
    (microsoft.public.windowsxp.general)
  • Re: Thinking about buying Nortons AntiVirus
    ... I have used NAV 2001 on a Windows 98se ... There are several problems with Norton: ... Someone is going to have to contact Symantec then and let them know that the product isn't hammering the CPU after their product is installed. ... We write software for a living and Norton has to be disabled before our software will install properly. ...
    (microsoft.public.windowsxp.general)
  • Re: Thinking about buying Nortons AntiVirus
    ... Have been using Norton since Peter Norton wrote the product many, ... NAV has had problems, I don't deny that in its long history. ... not a single Symantec I have installed is ... tell you it's bothering the install process. ...
    (microsoft.public.windowsxp.general)
  • Re: Install wont complete
    ... As you've just purchased a new copy of NAV, you will qualify for Symantec ... > bought a copy of NAV 2005 and am trying to install it, ... > the NAV 2002 using both it's internal uninstall program, ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Another "Bash" on Symantec
    ... > Symantec product - I sincerely apologize. ... I happen to use and install and love Symantec Corporate Edition ... I would never install NIS and would also remove it from every computer I ... I've installed enough NAV 2004 and 2005 and Corp ...
    (microsoft.public.windowsxp.general)