Re: Virus/Worms

From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 09/30/04 

Date: Wed, 29 Sep 2004 19:33:15 -0400

1) Download the following two items...

        Trend Sysclean Package
         http://www.trendmicro.com/download/dcs.asp

         Latest Trend signature files.
         http://www.trendmicro.com/download/pattern.asp

2) If you are using WinME or WinXP, disable System Restore
            http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
3) Reboot your PC into Safe Mode
4) Using the Trend Sysclean utility, perform a Full Scan of your platform and
        clean/delete any infectors found
5) Restart your PC and perform a "final" Full Scan of your platform
6) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
            System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
7) Reboot your PC.
8) If you are using WinME or WinXP, create a new Restore point
9) Please report back your results

Dave

"BBush" <anonymous@discussions.microsoft.com> wrote in message
news:185c01c4a640$a545a860$a601280a@phx.gbl...
| My computer got a virus back in June. Since then I've
| had so much trouble removing it. I've had the hard drive
| reformatted twice & reloaded my programs. I used Norton
| Internet Security 2004. Then when I got on the internet
| last week, they popped up again. I downloaded, Panda,
| Grisoft, Spybot, & Adware since my Norton
| wouldn't/couldn't remove the virus. I talked to Symantec
| for 3 hours removing everything relating to their
| program. When I bought my Dell computer in March it came
| with NAV 2004. Symantec said it was corrupted & had to
| come off (which he helped me to do) & then reload the
| Norton Internet Security. That worked fine for a while.
| Then yesterday it said I had W32.spybot.worm & it
| couldn't remove it. I've been downloading updates daily
| & yesterday it showed that my autoprotection was disabled
| & I couldn't enable it. What is the problem? Is
| Symantec just useless? I'm tired of dealing with this.
| Can you get a virus through your DSL modem? I'm at a
| loss as to how to fix this problem & my computer has been
| virtually useless the last 3 months. Any help would be
| greatly appreciated.

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