Re: Spy Sweeper - worst software and company ever!

From: robin (robinb9_nospam_at_comcast.net)
Date: 09/22/04 

Date: Wed, 22 Sep 2004 17:27:51 -0400

try installing the latest version 3.2 and see if that corrects the problem,
that worked for me, i had the same problem you had

robin
"C & C Antiques and Collectables" <noreply@thisfalse.com> wrote in message
news:MPG.1bbbf14ba2189777989973@news.freeserve.net...
> In article <BCDDA0DC-55D0-4964-9E00-255093D5BADE@microsoft.com>,
> =?Utf-8?B?UGF1bA==?= wrote ...
>
>>
>> "C & C Antiques and Collectables" wrote:
>>
>> > I am experiencing a disgraceful lack of response from Webroot Software
>> > regarding constant problems with their Spy Sweeper program. I would
>> > like
>> > to know if anyone else here has any experience of this company. I
>> > suspect that a company as bad as this one will have upset many other
>> > users.... I would like to see if my suspicions are justified.
>> >
>> >
>> I use spy sweeper and it works great. Know several other people who use
>> it
>> and no one has had any problems. good luck.
>>
> When did you last update your definitions?
>
> I downloaded them earlier this week, the download included a corrupted
> file which now prevents Spy Sweeper from running. Webroot's initial
> reply to my request for help was an auto response that included a link
> to a downloadable file that was supposed to fix the corrupted backup
> file. For me, it doesn't fix anything.
>
> In my experience sending email to Webroot support either meets with no
> response or an automated one, both have proved equally useless - and for
> me sum up Webroot as a company and Spy Sweeper as a product!
>
> --
> Charlie
>
> use "reply to" header for email

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