can not get windows to open

From: jcskms (anonymous_at_discussions.microsoft.com)
Date: 09/03/04


Date: Thu, 2 Sep 2004 20:45:10 -0700

I'm not sure if I'm at the right place to ask or get
help, but here goes. My Dad, has a new Dell computer,
several months old. He has a name and password set up for
himself(in the event another family member would use his
computer). Today when he tried to use his computer, he
could get connected (dial-up) but everytime he put his
name and password in he got a message box stating it was
an invalid username and password. He and I know little
about computers and don't know what to do to fix the
problem. Any one have any ideas? If more info is needed
I'll try to get it.



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