Re: Restore Tiny PC
From: D.Currie (dmbcurrie.nospam_at_hotmail.com)
Date: 08/31/04
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Date: Tue, 31 Aug 2004 11:38:13 -0600
According to the OEM agreement with Microsoft, a system builder has to
provide some way for the user to restore the system. It can be a CD, a
recovery partition, or anything the vendor chooses. They aren't supposed to
simply load the OS on the hard drive, then tell you that you're out of luck
if Windows blows up.
If I was you, I'd certainly pursue it. You might find that you do have a
hidden partition, or that you were supposed to make recovery disks when you
first started the computer, in which case they did what they were supposed
to do. And you might still be able to access that hidden partition or make
the disks, in which case you're okay for now. But if they tell you "We give
you NO WAY to recover" you might get some mileage out of contacting
Microsoft.
"Mav" <Mav@discussions.microsoft.com> wrote in message
news:D995CD61-CDF9-40FF-98E6-6C3B52E38B07@microsoft.com...
> Hi,
>
> Thanks for that suggestion. I did examine the HDD - although I am only an
> 'amateur' PC tech (!) it looks as though the HDD space is fully accounted
> for. Looking at XP disk manager it shows the whole disk allocation.
>
> When you say that they are supposed to supply some way to recover the PC,
> do
> you think there is any mileage in my pursuing it? As I said, Tiny
> confirmed
> that a restore CD was never supplied with this machine.
>
> Thanks very much for your assistance.
>
> Regards
> Mav
>
> "D.Currie" wrote:
>
>> Is it possible that they've included the restore information on a hidden
>> partition on your hard drive? They're supposed to supply you with some
>> way
>> to recover your computer, whether it's a CD, a hidden partition, or
>> something...
>
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