Why does Restart not work with bios upgrade???

From: JPzBeenjamin (jpzbeenjamin_at_yahoo.com)
Date: 08/23/04 

Date: Mon, 23 Aug 2004 10:30:02 -0700

I have no clue and so far niether has anyone else I have
asked. But it has hit my curiosity level of 10.
I have a VIA chipset Apollo Pro 133a 694x/686b iCeleron
633 mobo. It was responding slowly and not recognizing my
160gb drive (only 137gb) and I have WinXP Pro Corp
installed. Aside from the slowness, drive recognition and
falling asleep and not waking on occasion all functions
worked as they should. So I went to Award Bios(eSupport)
because I could not find an absolute Mfg of the MOBO..Some
info matched for Jetway but it is not their exact board (I
heard it may be Future Power but have not found any
support for that company).

Program: eSupport.com BIOS Agent Version 3.33
BIOS Date: 01/29/01
BIOS Type: Award Modular BIOS v6.00PGN
BIOS ID: 01/29/2001-694X-686-6A6LJJ1AC
OEM Sign-On: FP-VA694+ G03 01-29-2001
Chipset: VIA 82C691 rev 196
Superio: VIA 686 rev 64 found at port 7h
OS: WinXP
CPU: Intel Celeron(TM) 741 Mhz MAX: 500 Mhz
BIOS ROM In Socket: Yes
BIOS ROM Size: 256K
Memory Installed: 448 MB
Memory Maximum: 512 MB
Memory Slot 01: 256 MB
Memory Slot 02: 128 MB
Memory Slot 03: 0 MB
Memory Slot 04: 0 MB

Anyways...eSupport said they had the Upgrade for my board
so I bought it.

I installed their bios. THEN the wierdness started. From
the "shut down" on the desktop of WinXP the PC would
not "restart" when the "restart" icon is pushed, It would
just turn off. So far the only change done was the bios
install. Before the bios install this was not a problem.
So I started a full new install from the CD install
disk...when the instruction to reboot from the CD comes
up..whether you wait for 15secs for it to do it itself, or
hit "enter", the pc shuts off. And from that moment on
there is no software ability to restart the PC under the
XP os. If you install drivers and it asks to reboot, I say
yes...it will only go through the correct turn-off
procedures, but not reboot. So I tried an install of my
Win98se...That went perfect, The pc could reboot on its
own during install and reboots fine from the Win98se
desktop. So I thought "I'll upgrade Win98se to XP Corp
from the desktop". So I popped in the XP corp install
CD..told it to upgrade...it went to reboot and shut the PC
off. XP used to reboot under my old bios.

When I informed eSupport they said I should send them my
mobo or remove the bios and accept a refund, because they
think that my mobo is the prob (even tho it used to
understand the XP commands under the old bios)...So my
question and curiosity is...if It used to work with the
old bios but not with the new, is there a command from XP
that the bios is supposed to interpret that submits the
difference between a "reboot command" and a "Shut-off
command" that is different than the Win98se commands?
I would reinstall my old bios but I do get concerned about
a burn failure if I do it too many times...plus their bios
program corrupted the old bios when it saved it to
disk...so they told me (I sent them both files theirs and
mine). I saved several copies of my old bios with a
different program before I used theirs so I do have at
least one that is not corrupt. But Their bios did make my
PC way faster and more stable.
So I may attempt installing my old bios to make sure about
the difference in bios's but I will lose my 160gb drive
back to 137gb. Which will cost me the entire drive
contents..I think.

So have you ever heard of a bios that does not respond as
described to an XP or NT restart command?
I am just having a hard time believing that my mobo is at
fault. I believe that computers are like light bulbs they
usually burn out when you power them up

This is more about bios info to me than asking you about a
cure for this dilema....even tho I would appreciate any
help offered I am more curios about the symptoms at this
point.

Thanks
Jay

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