Re: remove hot fix kb828741

From: Doug Knox MS-MVP (dknox_at_mvps.org)
Date: 08/23/04 

Date: Sun, 22 Aug 2004 18:13:29 -0400

Ann,

The backup folder for the hotfix is hidden, so you may need to adjust your Folder Options to enable hidden files and folders to be seen in Explorer and others. If you have the particular hotfix installed, then you should have the

C:\WINDOWS\$NtUninstallKB828741$\spuninst

folder, and its contents as well. 

-- 
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
 
"Ann" <anonymous@discussions.microsoft.com> wrote in message news:aef201c4887e$4d367d50$a601280a@phx.gbl...
> I'm sorry, I didn't see part of your reply.. scroll 
> right, I didn't.. LOL.. sorry.. 
> 
> so when I feel brave I'll go ahead and install it then I 
> can remove it so I can reinstall it after I've installed 
> Norton's newer software.. 
> 
> LOL.. oh, yes, life used to be simple.. and these things 
> are supposed to make it better?? LOL.. sorry.. hysteria 
> is setting in <G> Norton is totally unconcerned about XP, 
> what do they care?? they've got your money.. Microsoft 
> makes patches faster than rabbits make bunnies and Norton 
> just throws up their hands.. consumer, fix it thyself!! 
> LOL.. 
> 
> Oh, by the way, I've bookmarked your website.. sorry, 
> you'll not be rid of me easily <G>
> 
> 
> 
>>-----Original Message-----
>>Its possible that you never had it installed, Ann.  The 
> same "fix" may have been incorporated into a later fix, 
> that was applied.  Installing it does create an entry in 
> Add/Remove Programs.  
>>
>>-- 
>>Doug Knox, MS-MVP Windows Media Center\Windows Powered 
> Smart Display
>>Win 95/98/Me/XP Tweaks and Fixes
>>http://www.dougknox.com
>>--------------------------------
>>Per user Group Policy Restrictions for XP Home and XP Pro
>>http://www.dougknox.com/xp/utils/xp_securityconsole.htm
>>--------------------------------
>>Please reply only to the newsgroup so all may benefit.
>>Unsolicited e-mail is not answered.
>> 
>>"Ann" <anonymous@discussions.microsoft.com> wrote in 
> message news:392601c4886e$afabf9c0$a301280a@phx.gbl...
>>> No, it's not there. for some reason the uninstaller, 
>>> backup folder, wasn't installed.. if I re-download the 
>>> hot fix, reinstall it, will that give me the option to 
>>> uninstall it?? 
>>> 
>>> This whole thing is just irritating as heck.. makes me 
>>> long for a mac <G>
>>> 
>>> 
>>>>-----Original Message-----
>>>>Ann,
>>>>
>>>>Do you have the backup folder for this particular 
> hotfix?
>>>>
>>>>C:\WINDOWS\$NtUninstallKB828741$
>>>>
>>>>This will be a hidden folder, so you may need to 
> adjust 
>>> your folder options.  Of course, if Windows is 
> installed 
>>> somewhere other than C or in the Windows folder, 
> adjust 
>>> the path above accordingly.
>>>>
>>>>If necessary download and install the Hotfix, then 
>>> remove it.
>>>>
>>>>http://www.microsoft.com/technet/security/bulletin/ms04
> -
>>> 012.mspx
>>>>
>>>>-- 
>>>>Doug Knox, MS-MVP Windows Media Center\Windows Powered 
>>> Smart Display
>>>>Win 95/98/Me/XP Tweaks and Fixes
>>>>http://www.dougknox.com
>>>>--------------------------------
>>>>Per user Group Policy Restrictions for XP Home and XP 
> Pro
>>>>http://www.dougknox.com/xp/utils/xp_securityconsole.htm
>>>>--------------------------------
>>>>Please reply only to the newsgroup so all may benefit.
>>>>Unsolicited e-mail is not answered.
>>>> 
>>>>"Ann" <anonymous@discussions.microsoft.com> wrote in 
>>> message news:ac0c01c4880d$1f46c2e0$a601280a@phx.gbl...
>>>>> I'm trying to reinstall Norton Internet Security 
> 2004. 
>>>>> during installation it says "AntiVirus has 
> encountered 
>>> an 
>>>>> internal program error"
>>>>> 
>>>>> Norton says I need to remove hot fix kb828741 in 
> order 
>>> to 
>>>>> install norton internet security 2004.  
>>>>> 
>>>>> Norton says this is what needs to be done in order 
> to 
>>>>> successfully install.
>>>>> 
>>>>> I can not remove kb828741 via "add remove software" 
>>> that 
>>>>> option is not available.
>>>>> 
>>>>> I do not have the spuninst.exe for that hotfix.
>>>>> 
>>>>> Microsoft says contact manufacturer, That would be 
>>> Dell. 
>>>>> They say "contact Microsoft". I can't contact them 
>>>>> because Windows XP is OEM software and they don't 
> give 
>>> a 
>>>>> rats rearend  *even though it's their stupid patch 
>>> that's 
>>>>> causing the issue*
>>>>> 
>>>>> I just need to get the stupid thing out long enough 
> to 
>>>>> install nis 2004 then reinstall it. 
>>>>> 
>>>>> 
>>>>> I've looked for the uninstaller for that hotfix. 
> It's 
>>>>> just not there.
>>>>> 
>>>>> I've searched microsoft for a solution, I've 
> searched 
>>>>> norton for a solution, they say uninstall the 
> hotfix, 
>>> I 
>>>>> can't.. help.. LOL.. I hole out little hope for 
> this, 
>>> but 
>>>>> here you are, so there you are <G>
>>>>>
>>>>.
>>>>
>>.
>>

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