Re: remove hot fix kb828741
From: Ann.. (anonymous_at_discussions.microsoft.com)
Date: 08/22/04
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Date: Sun, 22 Aug 2004 12:20:44 -0700
ok, that confused me <not hard to do>
I do have that hotfix, kb828741 installed on my
computer.. it's in the list of programs and software
under add and remove in the control panel.. (no remove
option available)
I've got several, three I think, hotfixes that have no
removal option under add and remove programs and don't
seem to have the uninstaller.. so, let me be clear
because, trust me, I'm more than capable of shooting
myself in the foot, I may not have the uninstaller
because the hotfix was installed as part of a later fix??
sooooOOooo.. if I install it via the specific hotfix
download I should get the uninstaller??
god, a mac looks good.. LOL.. you know, I used to be able
to sort of keep up.. now xp is much better at a lot of
things.. but I miss my old 98se <whimper :P)
>-----Original Message-----
>Its possible that you never had it installed, Ann. The
same "fix" may have been incorporated into a later fix,
that was applied. Installing it does create an entry in
Add/Remove Programs.
>
>--
>Doug Knox, MS-MVP Windows Media Center\Windows Powered
Smart Display
>Win 95/98/Me/XP Tweaks and Fixes
>http://www.dougknox.com
>--------------------------------
>Per user Group Policy Restrictions for XP Home and XP Pro
>http://www.dougknox.com/xp/utils/xp_securityconsole.htm
>--------------------------------
>Please reply only to the newsgroup so all may benefit.
>Unsolicited e-mail is not answered.
>
>"Ann" <anonymous@discussions.microsoft.com> wrote in
message news:392601c4886e$afabf9c0$a301280a@phx.gbl...
>> No, it's not there. for some reason the uninstaller,
>> backup folder, wasn't installed.. if I re-download the
>> hot fix, reinstall it, will that give me the option to
>> uninstall it??
>>
>> This whole thing is just irritating as heck.. makes me
>> long for a mac <G>
>>
>>
>>>-----Original Message-----
>>>Ann,
>>>
>>>Do you have the backup folder for this particular
hotfix?
>>>
>>>C:\WINDOWS\$NtUninstallKB828741$
>>>
>>>This will be a hidden folder, so you may need to
adjust
>> your folder options. Of course, if Windows is
installed
>> somewhere other than C or in the Windows folder,
adjust
>> the path above accordingly.
>>>
>>>If necessary download and install the Hotfix, then
>> remove it.
>>>
>>>http://www.microsoft.com/technet/security/bulletin/ms04
-
>> 012.mspx
>>>
>>>--
>>>Doug Knox, MS-MVP Windows Media Center\Windows Powered
>> Smart Display
>>>Win 95/98/Me/XP Tweaks and Fixes
>>>http://www.dougknox.com
>>>--------------------------------
>>>Per user Group Policy Restrictions for XP Home and XP
Pro
>>>http://www.dougknox.com/xp/utils/xp_securityconsole.htm
>>>--------------------------------
>>>Please reply only to the newsgroup so all may benefit.
>>>Unsolicited e-mail is not answered.
>>>
>>>"Ann" <anonymous@discussions.microsoft.com> wrote in
>> message news:ac0c01c4880d$1f46c2e0$a601280a@phx.gbl...
>>>> I'm trying to reinstall Norton Internet Security
2004.
>>>> during installation it says "AntiVirus has
encountered
>> an
>>>> internal program error"
>>>>
>>>> Norton says I need to remove hot fix kb828741 in
order
>> to
>>>> install norton internet security 2004.
>>>>
>>>> Norton says this is what needs to be done in order
to
>>>> successfully install.
>>>>
>>>> I can not remove kb828741 via "add remove software"
>> that
>>>> option is not available.
>>>>
>>>> I do not have the spuninst.exe for that hotfix.
>>>>
>>>> Microsoft says contact manufacturer, That would be
>> Dell.
>>>> They say "contact Microsoft". I can't contact them
>>>> because Windows XP is OEM software and they don't
give
>> a
>>>> rats rearend *even though it's their stupid patch
>> that's
>>>> causing the issue*
>>>>
>>>> I just need to get the stupid thing out long enough
to
>>>> install nis 2004 then reinstall it.
>>>>
>>>>
>>>> I've looked for the uninstaller for that hotfix.
It's
>>>> just not there.
>>>>
>>>> I've searched microsoft for a solution, I've
searched
>>>> norton for a solution, they say uninstall the
hotfix,
>> I
>>>> can't.. help.. LOL.. I hole out little hope for
this,
>> but
>>>> here you are, so there you are <G>
>>>>
>>>.
>>>
>.
>
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- In reply to: Doug Knox MS-MVP: "Re: remove hot fix kb828741"
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