Re: remove hot fix kb828741

From: Doug Knox MS-MVP (dknox_at_mvps.org)
Date: 08/22/04 

Date: Sun, 22 Aug 2004 14:22:27 -0400

Its possible that you never had it installed, Ann. The same "fix" may have been incorporated into a later fix, that was applied. Installing it does create an entry in Add/Remove Programs. 

-- 
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
 
"Ann" <anonymous@discussions.microsoft.com> wrote in message news:392601c4886e$afabf9c0$a301280a@phx.gbl...
> No, it's not there. for some reason the uninstaller, 
> backup folder, wasn't installed.. if I re-download the 
> hot fix, reinstall it, will that give me the option to 
> uninstall it?? 
> 
> This whole thing is just irritating as heck.. makes me 
> long for a mac <G>
> 
> 
>>-----Original Message-----
>>Ann,
>>
>>Do you have the backup folder for this particular hotfix?
>>
>>C:\WINDOWS\$NtUninstallKB828741$
>>
>>This will be a hidden folder, so you may need to adjust 
> your folder options.  Of course, if Windows is installed 
> somewhere other than C or in the Windows folder, adjust 
> the path above accordingly.
>>
>>If necessary download and install the Hotfix, then 
> remove it.
>>
>>http://www.microsoft.com/technet/security/bulletin/ms04-
> 012.mspx
>>
>>-- 
>>Doug Knox, MS-MVP Windows Media Center\Windows Powered 
> Smart Display
>>Win 95/98/Me/XP Tweaks and Fixes
>>http://www.dougknox.com
>>--------------------------------
>>Per user Group Policy Restrictions for XP Home and XP Pro
>>http://www.dougknox.com/xp/utils/xp_securityconsole.htm
>>--------------------------------
>>Please reply only to the newsgroup so all may benefit.
>>Unsolicited e-mail is not answered.
>> 
>>"Ann" <anonymous@discussions.microsoft.com> wrote in 
> message news:ac0c01c4880d$1f46c2e0$a601280a@phx.gbl...
>>> I'm trying to reinstall Norton Internet Security 2004. 
>>> during installation it says "AntiVirus has encountered 
> an 
>>> internal program error"
>>> 
>>> Norton says I need to remove hot fix kb828741 in order 
> to 
>>> install norton internet security 2004.  
>>> 
>>> Norton says this is what needs to be done in order to 
>>> successfully install.
>>> 
>>> I can not remove kb828741 via "add remove software" 
> that 
>>> option is not available.
>>> 
>>> I do not have the spuninst.exe for that hotfix.
>>> 
>>> Microsoft says contact manufacturer, That would be 
> Dell. 
>>> They say "contact Microsoft". I can't contact them 
>>> because Windows XP is OEM software and they don't give 
> a 
>>> rats rearend  *even though it's their stupid patch 
> that's 
>>> causing the issue*
>>> 
>>> I just need to get the stupid thing out long enough to 
>>> install nis 2004 then reinstall it. 
>>> 
>>> 
>>> I've looked for the uninstaller for that hotfix. It's 
>>> just not there.
>>> 
>>> I've searched microsoft for a solution, I've searched 
>>> norton for a solution, they say uninstall the hotfix, 
> I 
>>> can't.. help.. LOL.. I hole out little hope for this, 
> but 
>>> here you are, so there you are <G>
>>>
>>.
>>

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