Re: remove hot fix kb828741

From: Ann (anonymous_at_discussions.microsoft.com)
Date: 08/22/04 

Date: Sun, 22 Aug 2004 10:37:24 -0700

No, it's not there. for some reason the uninstaller,
backup folder, wasn't installed.. if I re-download the
hot fix, reinstall it, will that give me the option to
uninstall it??

This whole thing is just irritating as heck.. makes me
long for a mac <G>

>-----Original Message-----
>Ann,
>
>Do you have the backup folder for this particular hotfix?
>
>C:\WINDOWS\$NtUninstallKB828741$
>
>This will be a hidden folder, so you may need to adjust
your folder options. Of course, if Windows is installed
somewhere other than C or in the Windows folder, adjust
the path above accordingly.
>
>If necessary download and install the Hotfix, then
remove it.
>
>http://www.microsoft.com/technet/security/bulletin/ms04-
012.mspx
>
>--
>Doug Knox, MS-MVP Windows Media Center\Windows Powered
Smart Display
>Win 95/98/Me/XP Tweaks and Fixes
>http://www.dougknox.com
>--------------------------------
>Per user Group Policy Restrictions for XP Home and XP Pro
>http://www.dougknox.com/xp/utils/xp_securityconsole.htm
>--------------------------------
>Please reply only to the newsgroup so all may benefit.
>Unsolicited e-mail is not answered.
>
>"Ann" <anonymous@discussions.microsoft.com> wrote in
message news:ac0c01c4880d$1f46c2e0$a601280a@phx.gbl...
>> I'm trying to reinstall Norton Internet Security 2004.
>> during installation it says "AntiVirus has encountered
an
>> internal program error"
>>
>> Norton says I need to remove hot fix kb828741 in order
to
>> install norton internet security 2004.
>>
>> Norton says this is what needs to be done in order to
>> successfully install.
>>
>> I can not remove kb828741 via "add remove software"
that
>> option is not available.
>>
>> I do not have the spuninst.exe for that hotfix.
>>
>> Microsoft says contact manufacturer, That would be
Dell.
>> They say "contact Microsoft". I can't contact them
>> because Windows XP is OEM software and they don't give
a
>> rats rearend *even though it's their stupid patch
that's
>> causing the issue*
>>
>> I just need to get the stupid thing out long enough to
>> install nis 2004 then reinstall it.
>>
>>
>> I've looked for the uninstaller for that hotfix. It's
>> just not there.
>>
>> I've searched microsoft for a solution, I've searched
>> norton for a solution, they say uninstall the hotfix,
I
>> can't.. help.. LOL.. I hole out little hope for this,
but
>> here you are, so there you are <G>
>>
>.
>

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