Re: remove hot fix kb828741

From: Doug Knox MS-MVP (dknox_at_mvps.org)
Date: 08/22/04 

Date: Sun, 22 Aug 2004 10:25:38 -0400

Ann,

Do you have the backup folder for this particular hotfix?

C:\WINDOWS\$NtUninstallKB828741$

This will be a hidden folder, so you may need to adjust your folder options. Of course, if Windows is installed somewhere other than C or in the Windows folder, adjust the path above accordingly.

If necessary download and install the Hotfix, then remove it.

http://www.microsoft.com/technet/security/bulletin/ms04-012.mspx 

-- 
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
 
"Ann" <anonymous@discussions.microsoft.com> wrote in message news:ac0c01c4880d$1f46c2e0$a601280a@phx.gbl...
> I'm trying to reinstall Norton Internet Security 2004. 
> during installation it says "AntiVirus has encountered an 
> internal program error"
> 
> Norton says I need to remove hot fix kb828741 in order to 
> install norton internet security 2004.  
> 
> Norton says this is what needs to be done in order to 
> successfully install.
> 
> I can not remove kb828741 via "add remove software" that 
> option is not available.
> 
> I do not have the spuninst.exe for that hotfix.
> 
> Microsoft says contact manufacturer, That would be Dell. 
> They say "contact Microsoft". I can't contact them 
> because Windows XP is OEM software and they don't give a 
> rats rearend  *even though it's their stupid patch that's 
> causing the issue*
> 
> I just need to get the stupid thing out long enough to 
> install nis 2004 then reinstall it. 
> 
> 
> I've looked for the uninstaller for that hotfix. It's 
> just not there.
> 
> I've searched microsoft for a solution, I've searched 
> norton for a solution, they say uninstall the hotfix, I 
> can't.. help.. LOL.. I hole out little hope for this, but 
> here you are, so there you are <G>
>

Relevant Pages

  • Re: remove hot fix kb828741
    ... The backup folder for the hotfix is hidden, so you may need to adjust your Folder Options to enable hidden files and folders to be seen in Explorer and others. ... > so when I feel brave I'll go ahead and install it then I ... > is setting in Norton is totally unconcerned about XP, ...
    (microsoft.public.windowsxp.security_admin)
  • Re: Reinstalling MSDE 2000 fails (MDAC?)
    ... can I patch setup for using this new hotfix? ... > if named then ..\Program Files\Microsoft SQL Server\MSSQL$InstanceName ... > delete this folder ... > Since you tried to reinstall, you will also find the attempt to install in ...
    (microsoft.public.sqlserver.setup)
  • Re: remove hot fix kb828741
    ... backup folder, wasn't installed.. ... >> I'm trying to reinstall Norton Internet Security 2004. ... >> install norton internet security 2004. ... >> I've looked for the uninstaller for that hotfix. ...
    (microsoft.public.windowsxp.security_admin)
  • Re: NO FAX CONSOLE
    ... You cannot add a Windows component in Windows XP ... Get the hotfix mentioned in the KB article and install it. ... Unable to Install Windows XP Fax Software ... i386 folder there and it was accepted, and now I got Fax Console and am ...
    (microsoft.public.windowsxp.print_fax)
  • Re: remove hot fix kb828741
    ... The same "fix" may have been incorporated into a later fix, ... >>Do you have the backup folder for this particular hotfix? ... >>> I'm trying to reinstall Norton Internet Security 2004. ... >>> install norton internet security 2004. ...
    (microsoft.public.windowsxp.security_admin)