remove hot fix kb828741

From: Ann (anonymous_at_discussions.microsoft.com)
Date: 08/22/04 

Date: Sat, 21 Aug 2004 22:59:01 -0700

I'm trying to reinstall Norton Internet Security 2004.
during installation it says "AntiVirus has encountered an
internal program error"

Norton says I need to remove hot fix kb828741 in order to
install norton internet security 2004.

Norton says this is what needs to be done in order to
successfully install.

I can not remove kb828741 via "add remove software" that
option is not available.

I do not have the spuninst.exe for that hotfix.

Microsoft says contact manufacturer, That would be Dell.
They say "contact Microsoft". I can't contact them
because Windows XP is OEM software and they don't give a
rats rearend *even though it's their stupid patch that's
causing the issue*

I just need to get the stupid thing out long enough to
install nis 2004 then reinstall it.

I've looked for the uninstaller for that hotfix. It's
just not there.

I've searched microsoft for a solution, I've searched
norton for a solution, they say uninstall the hotfix, I
can't.. help.. LOL.. I hole out little hope for this, but
here you are, so there you are <G>

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