Re: Microsoft People - Get Your Butts In Here NOW

From: NoNoBadDog! (mypants_bjsledgeATpixi.com)
Date: 08/20/04 

Date: Fri, 20 Aug 2004 10:30:40 -1000

First of all, MS techs are not paid to monitor these newsgroups. They are
hosted by MS as a means for peer support. Although some MS personnel do
read these groups, there is no obligation on their part to monitor these
groups.

Secondly, I have installed SP2 on 4 different computers (3 desktops and a
laptop), and have had absolutely NO issues. Of course, I keep my computers
properly maintained, so I don't have problems on them prior to upgrading.
These newsgroups are a very useful tool. Instead of demanding assistance
like you have, perhaps if you posted something about what problems you are
having and someone will help you. Until you change your condescending
attitude, I doubt anyone will help you.

Bobby

"elizabeth" <erose001@drtel.net> wrote in message
news:2f9801c486f3$4f98b7c0$a301280a@phx.gbl...
> It appears from this group that I am far from alone in my
> frustration with the download and installation process
> for the XP SP2 Update.
>
> Until this service pack is downloaded successfully by the
> majority of users and its bugs are worked out, a
> Microsoft Technical Staff Person needs to monitor this
> list AT ALL TIMES.
>
> I see a lot of unanswered questions, which - as if my
> anger isn't already about to boil over - is UNACCEPTABLE.
>
> I know the MS people are very busy right now with this
> update, but guess what? SO ARE WE.
>
> GET YOUR BUTTS IN HERE AND ANSWER YOUR CUSTOMERS'
> QUESTIONS. We don't pay you people our good money (and a
> lot of it, too, I might add) to be ignored during such
> critical process.