Microsoft People - Get Your Butts In Here NOW

From: elizabeth (erose001_at_drtel.net)
Date: 08/20/04 

Date: Fri, 20 Aug 2004 13:21:44 -0700

It appears from this group that I am far from alone in my
frustration with the download and installation process
for the XP SP2 Update.

Until this service pack is downloaded successfully by the
majority of users and its bugs are worked out, a
Microsoft Technical Staff Person needs to monitor this
list AT ALL TIMES.

I see a lot of unanswered questions, which - as if my
anger isn't already about to boil over - is UNACCEPTABLE.

I know the MS people are very busy right now with this
update, but guess what? SO ARE WE.

GET YOUR BUTTS IN HERE AND ANSWER YOUR CUSTOMERS'
QUESTIONS. We don't pay you people our good money (and a
lot of it, too, I might add) to be ignored during such
critical process.