Re: ENCRYPTION KEY DISK - LOST DATA

From: Miha Pihler (mihap-news_at_atlantis.si)
Date: 07/28/04 

Date: Wed, 28 Jul 2004 22:29:59 +0200

Hi,

if you haven't created backup of your private encryption keys or private
keys of recovery agent your files are gone for ever.

If your computer is part of domain, talk to your domain admin. He might have
recovery agent setup.

If BackUpMyPC program would use Microsoft backup APIs it would be able to
backup and restore encrypted files, but without your EFS private keys they
would just the same be gone for ever.

Mike

"ROY A. DAY" <ROYADAY@discussions.microsoft.com> wrote in message
news:30433D24-7524-4687-87F0-3248A0F48BE4@microsoft.com...
> FACTS: I have "encrypted" two folders (files with Microsoft WORD files,
and files with Microsoft ACCESS). I am using Microsoft's Windows XP
Professional, and the associated native "encryption" for the NTFS files.
>
> I have a Fujitsu DYNAMO 2300 U2 external drive with 1.3 GB Magneto-Optical
disks. I am using STOMP, INC. "backup" software known as "BackUpMyPC"
(Veritas software) (version 4.85) (NOTE: My backup includes the "system
files" as "selected" on the BackupMyPC software. The aforesaid backup
includes my "encrypted" files (Microsoft WORD files and Microsoft ACCESS
database files).
>
> I had to format my hard drive, and proceeded to do a "restore" using the
BackupMyPC software with the 1.3 GB disk. I inadvertently forgot to make an
"encrypted key" disk, so I could install the encryption key (NOTE: I was
informed that since I had a backup with the "system files," that it would be
possible to restore the files and obtain the encrypted files).
> I have been unable to restore the backup and obtain the encrypted files
(Microsoft WORD and Microsoft ACCESS files). The machine will not let me
restore, and says the files are protected, and I am locked-out of the
folders, since they are encrypted. BackupMyPC software technicians could not
solve the problem and said the encryption was preventing the access and
restore, and that Microsoft was the blame.
>
> END OF FACTS.
>
> Any suggestion and assistance on this matter would be appreciated.
>
> Roy A. Day (royaday@hotmail.com)
>
>

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