ENCRYPTION KEY DISK - LOST DATA

From: ROY A. DAY (ROYADAY_at_discussions.microsoft.com)
Date: 07/28/04 

Date: Wed, 28 Jul 2004 13:03:01 -0700

FACTS: I have "encrypted" two folders (files with Microsoft WORD files, and files with Microsoft ACCESS). I am using Microsoft's Windows XP Professional, and the associated native "encryption" for the NTFS files.

I have a Fujitsu DYNAMO 2300 U2 external drive with 1.3 GB Magneto-Optical disks. I am using STOMP, INC. "backup" software known as "BackUpMyPC" (Veritas software) (version 4.85) (NOTE: My backup includes the "system files" as "selected" on the BackupMyPC software. The aforesaid backup includes my "encrypted" files (Microsoft WORD files and Microsoft ACCESS database files).

 I had to format my hard drive, and proceeded to do a "restore" using the BackupMyPC software with the 1.3 GB disk. I inadvertently forgot to make an "encrypted key" disk, so I could install the encryption key (NOTE: I was informed that since I had a backup with the "system files," that it would be possible to restore the files and obtain the encrypted files).
  I have been unable to restore the backup and obtain the encrypted files (Microsoft WORD and Microsoft ACCESS files). The machine will not let me restore, and says the files are protected, and I am locked-out of the folders, since they are encrypted. BackupMyPC software technicians could not solve the problem and said the encryption was preventing the access and restore, and that Microsoft was the blame.

END OF FACTS.

Any suggestion and assistance on this matter would be appreciated.

 Roy A. Day (royaday@hotmail.com)

Relevant Pages

  • Re: Sensitive data in code ...
    ... to persue the necessary license from the government to export, ... citing the facts that we rarely export the software, ... 128-bit encryption without the proper authorization, ... munitions, and so it was now allowed to be exported. ...
    (microsoft.public.security)
  • Re: Sensitive data in code ...
    ... to persue the necessary license from the government to export, ... citing the facts that we rarely export the software, ... 128-bit encryption without the proper authorization, ... munitions, and so it was now allowed to be exported. ...
    (microsoft.public.security)
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