Re: I'm not the administrator?

From: Doug Knox MS-MVP (dknox_at_mvps.org)
Date: 07/10/04 

Date: Sat, 10 Jul 2004 03:03:49 -0400

Check the same key, but look in HKEY_CURRENT_USER instead of HKEY_LOCAL_MACHINE. If its in CURRENT_USER, log off/logon after you make the change.

Additionally, highlight My Computer in Regedit, then click Edit, Find and search for fAllowToGetHelp 

-- 
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
 
"Rob" <robert_l_rossNOSPAM@hotmail.com> wrote in message news:29a4f01c46648$9ebc3730$a601280a@phx.gbl...
> I'm runnig XP Home...I checked that registry key and it's 
> there but empty.  Also, I have Remote assistance turned 
> on in the system settings.
> 
> Just out of curiosity, when I try to place a request, it 
> says the administrator has disabled remote 
> assistance...I'm the administrator though.  I noticed 
> when I go into user accounts, there is an account 
> named "ASP.NET Machine A..."
> It's a limited account, so I don't think it's doing 
> anything.  Any other ideas what might be making my Remote 
> assistance not work?
> 
> THX in advance for all your help!
> 
>>-----Original Message-----
>>Are you running XP Home or Pro?  In either case, the 
> first place to check is Control Panel, System, Remote.  
> The option may be unchecked there.
>>
>>Additionally, click Start, Run and enter REGEDIT  Go to:
>>
>>HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows 
> NT\Terminal Services
>>
>>Look the right pane for a value 
> called "fAllowToGetHelp"   If it exists, either double 
> click it and set its value to 1, or right click this 
> value and select Delete.   Repeat this for 
> fAllowFullControl, fUseMailTo.   Additionally, to remove 
> all restrictions on Remote assistance, delete all values 
> in the Terminal Services sub key.
>>
>>In XP Pro, this policy can also be controlled from the 
> Group Policy Editor (Start, Run and enter GPEDIT.MSC).  
> Go to Computer Configuration, Administrative Templates, 
> System, Remote Assistance.  Read the documentation 
> provided for this setting.  The Group Policy Editor does 
> not exist in XP Home.
>>
>>-- 
>>Doug Knox, MS-MVP Windows Media Center\Windows Powered 
> Smart Display
>>Win 95/98/Me/XP Tweaks and Fixes
>>http://www.dougknox.com
>>--------------------------------
>>Per user Group Policy Restrictions for XP Home and XP Pro
>>http://www.dougknox.com/xp/utils/xp_securityconsole.htm
>>--------------------------------
>>Please reply only to the newsgroup so all may benefit.
>>Unsolicited e-mail is not answered.
>> 
>>"Rob" <robert_l_rossNOSPAM@hotmail.com> wrote in message 
> news:2acca01c46630$ae18c9e0$a301280a@phx.gbl...
>>> Then who the hell is?  I am the only administrator 
>>> account on my pc, yet Help and Support - Remote 
>>> assistance says 'the administrator' disabled this 
>>> setting - contact the administrator for further 
> details.
>>> 
>>> I AM THE ADMINISTRATOR!  WTF??
>>.
>>

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