Re: Remote Assistance through a firewall

From: Alan (anonymous_at_discussions.microsoft.com)
Date: 06/26/04


Date: Sat, 26 Jun 2004 10:11:08 -0700

Thanks a Lot!

Alan

>-----Original Message-----
>You need to open port 3389 in the firewall and forward
it to the IP address of the machine you want to connect
to.
>
>Additionally, if you go that route, initiate the Remote
Assistance session via Windows Messenger, not e-mail. If
you use the e-mail method, then the IP address that gets
sent is your LAN address, not the IP address of your
actual internet connection.
>
>--
>Doug Knox, MS-MVP Windows Media Center\Windows Powered
Smart Display
>Win 95/98/Me/XP Tweaks and Fixes
>http://www.dougknox.com
>--------------------------------
>Per user Group Policy Restrictions for XP Home and XP Pro
>http://www.dougknox.com/xp/utils/xp_securityconsole.htm
>--------------------------------
>Please reply only to the newsgroup so all may benefit.
>Unsolicited e-mail is not answered.
>
>"Alan" <anonymous@discussions.microsoft.com> wrote in
message news:217f101c45b19$350e0dc0$a301280a@phx.gbl...
>> Hi,
>>
>> I have a Router with built-in firewall (Lynksys
BEFSX41)
>> several times I have tried to get Remote Assistance
but
>> my firewall stops the process. Any ideas?
>>
>> Thanks
>.
>



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