Re: can not open e-mail attachment

From: Tim (anonymous_at_discussions.microsoft.com)
Date: 06/05/04


Date: Sat, 5 Jun 2004 14:23:07 -0700


"A quick Google search with the exact" ANYTHING ie. virus
name, error message, symptom, ect. would answer 85% of
the questions posted to these Newsgroups.

>-----Original Message-----
>big daddy wrote:
>> how can I open an e-mail attachment when OE will not
let
>> me? I know who it is from and it is clean.
>
>
>A quick Google search with the exact message you get
when you try would have
>given you more than enough information. Please try this
in the future.
>(Not to mention searching the Microsoft Knowledge Base
or Google Groups or
>these newsgroups you posted on..)
>
>The attachment was not removed, the access to the
attachment was removed.
>
>Read more about this (and how long it has been around)
here:
>http://support.microsoft.com/?kbid=329570
>
>It also explains ways to turn off the security feature.
>
>You can either turn off this protection
>(not recommended without OTHER protection.):
>
>In Outlook Express, under Tools->Options go to the
Security tab and take the
>checkmark out of the "do not allow attachments to be
saved or opened that
>could potentially be a virus" box.
>
>
>Or work around it
>(more difficult, but safer, allows you to be more
careful about what you
>open.):
>
>Open an email containing the attachments that Outlook
Express is blocking
>access to. The 'OE removed access...' message will be
shown as before.
>Click the 'Forward' button (as if you are going to
forward the email to
>another person)
>
>A new message window should open, with the message ready
for forwarding.
>This is where you would normally enter some new email
addresses to which you
>would wish to forward the message. (We are not actually
going to forward it)
>
>What it also does, at least in cases I have seen, is to
show the
>attachments, between the 'Subject' line and the 'Message
area'.
>You should be able to double-click on an attachment and
it will give you
>the option of opening it, or saving it.
>
>There should also be a check box which says something
like: 'Always ask
>before opening this type of file'. The checkbox will be
ticked.
>
>Do the following: Select 'Open it' and also
>(THIS BIT IS THE IMPORTANT STEP!) Un-tick the 'Always
ask...' checkbox.
>The attached document should now open.
>
>And finally, if the above all worked, and you performed
the steps for
>opening the attachment, you should now find that if you
close and
>re-open the email that was causing problems before, you
should now be
>able to see the attachments!
>
>(I believe that it is the "Always ask" setting that OE
uses to determine
>whether a particular attachment type should be treated
as 'harmful')
>
>It is NOT recommended to use the above steps for
accessing executable
>attachments, and ALWAYS make sure you have an up-to-date
virus checker!
>
>--
><- Shenan ->
>--
>The information is provided "as is", with no guarantees
of
>completeness, accuracy or timeliness, and without
warranties of any
>kind, express or implied. In other words, read up
before you take any
>advice - you are the one ultimately responsible for your
actions.
>
>
>.
>