Re: Administrator cannot access registry or uninstall programs
From: Meri Masters (anonymous_at_discussions.microsoft.com)
Date: 06/05/04
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Date: Fri, 4 Jun 2004 18:08:46 -0700
OK. Here's the latest. I went in and set up a new user
account and added the user to the administrator group.
After logging in under the new user, I was able to access
the registry. I saved a backup copy of the registry file
to my desktop and went to McAfeehelp.com to see about
deleting the version of VirusScan that was holding up the
installation of Internet Security 6.0. I've searched for
and deleted everything that had to do with McAfee and
VirusScan... except that when attempting to delete
anything that was in a file with the name "Legacy", I'd
get a message like this: "Cannot delete Legacy_McShield:
Error while deleting key" or this: "Unable to delete all
specified values".
Before I go back to McAfee for any help, or attempt again
to install Internet Security 6, do you have any comments
on the reason I couldn't delete the files that were
preceeded with the word "Legacy" or were in files
entitled "Legacy" or the effect it may have on trying to
install a McAfee product? I'm concerned this will be
another glitch in the process and I'd like to hear from
you first.
Many Thanks,
Meri
>-----Original Message-----
>
>"Meri Masters" <anonymous@discussions.microsoft.com>
wrote in message
>news:1887f01c44a7a$85639ce0$a001280a@phx.gbl...
>> That's OK. I guess I'm having a bad day and after
trying
>> to install this McAfee program for several days I'm
>> totally frustrated.
>>
>> >>have you try login with another that has
administrative
>> and see if that account can performs all the tasks you
>> wants<<
>>
>> Is there a way for me to log on as another
administrator
>> when I am the only user on this computer? Should I
>> create a new user profile?
>>
>you can certainly create another account and give this
account
>administrative access. hopefully the restriction only
applied to your
>account (administrator)
>
>> >>you can also connect to that computer from another
>> computer and check on the registry if you can't get
in.<<
>>
>> How exactly? I cannot access this computer from my
>> husband's computer via the network. His hard drive
>> crashed and was replaced shortly before his death.
Many
>> things were changed or lost that he didn't have time to
>> share with me. I cannot find my PC in his network
>> neighborhood. Also, there were some network
>> communication issues when I upgraded to XP that were
>> never solved prior to his illness.
>
>to access another computer through regedit, make
sure "Remote Registry"
>service and its dependencies are running. check with
Services in Control
>Panel, administrative tools.
>from another computer, run regedit. go up to File,
Connect to another
>computer. Type in the ip address of the computer you
want to access and hit
>OK.
>
>
>
> Frankly, I'm ready to
>> sell the business, dump them both and start fresh...lol
>>
>ps: don't sell the business because of technical
problems, get someone to
>help you with it. or post all your questions here and if
i have time, i will
>help you with all of it.
>
- Next message: etienne: "adware problems & missing 'image.dll' file"
- Previous message: Mark: "file recovery not possible access denied"
- In reply to: Tin: "Re: Administrator cannot access registry or uninstall programs"
- Next in thread: Meri Masters: "Re: Administrator cannot access registry or uninstall programs"
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