RE: User account administrator page blank

From: pauly [MSFT] (pauly_at_online.microsoft.com)
Date: 05/24/04


Date: Sun, 23 May 2004 23:09:25 GMT


Hi Alan,

I do not know what happened specifically. To troubleshoot this you may
need to boot in Safe mode. See the following KB Articles for details:

298252 Cannot Change the Password for the Administrator Account in User
http://support.microsoft.com/?id=298252

281244 Administrator Account Not Used for Logon
http://support.microsoft.com/?id=281244

281992 Original Administrator Account Does Not Appear During Friendly Logon
http://support.microsoft.com/?id=281992

313808 Description of Control Panel Files in Windows XP
http://support.microsoft.com/?id=313808

=========

This posting is provided "AS IS" with no warranties, and confers no rights.

Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp

Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp

Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp

=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
pauly@online.microsoft.com

--------------------
| From: "Alan" <anonymous@discussions.microsoft.com>
| Subject: User account administrator page blank
| Date: Sat, 22 May 2004 13:00:59 -0700
|
| When I am in the control panel and select "user accounts"
| the page opens up empty. My computer boots normal with
| all the available users displayed properly. What happened
| to my control over this?
|



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