System reboots after 16 minutes of user inactivity
From: Sadie (anonymous_at_discussions.microsoft.com)
Date: 05/17/04
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Date: Sun, 16 May 2004 16:05:17 -0700
O.K.I am not certain why a driver update wouldn't
install,but let's leave that aside for a moment.You'd be
better off downloading them direct from the
manufacturer,anyway,but don't tell Microsoft I said that.
Right.There are *lots* of people with problems installing
the "Sasser patch".Does it appear that the patch has
installed,finally?
Did you scan at Windows Update to be certain?
Sometimes,it appears updates get caught in a "loop".In
that instance,you need to uninstall the applicable number
via add/remove programmes,then reinstall it,via the site.
Let's not be hasty,tho'.This is a critical patch that you
do NOT want to be removing if there's no need.
It is possible one of the many lsass exploits got into
the system prior to it being patched.Here's the standard
drill:
Disable system restore before attempting any virus
removal.Here's how:
http://www.f-secure.com/v-descs/sfc_dis1.shtml
If you do not have a third party firewall enabled,turn on
the inbuilt XP firewall:
http://support.microsoft.com/?kbid=320855
Useful tool for virus detection/removal,best downloaded
and saved to floppy:
Stinger:
http://vil.nai.com/vil/stinger/
Please run a virus scan at any of the locations below:
Trend:
http://housecall.antivirus.com
http://housecall.trendmicro.com
McAfee:
http://www.mcafee.com/myapps/mfs/default.asp
Panda:
http://www.pandasoftware.com/activescan/
If the system proves clean,the real tech heads will have
to take charge.
Sadie
>-----Original Message-----
>Hi Sadie - thanks for the quick reply.
>
>I get the following error from the XP update site when
>trying to update the 2 drivers:
>
>"No Updates Were Installed
>
>The following items failed to install. To try installing
>them again, click Review and install updates, and then
>click Install Now again.
>
>Silicon Image storage software update released on
February
>03 2004.
>Creative Technology Ltd. multimedia software update
>released on June 18 2002."
>
>Please note that I manually downloaded the XP Sasser
patch
>and then when I received the autoupdate notice the next
>day, the system rebooted when I tried to autoinstall the
>patch (even though it was already installed manually by
me
>the day before) - it has been doing the unattended 16
>minute reboot ever since.
>
>I also use the Norton Firewall and have run an updated
>scan with Ad aware 6)
>
>
>
>>-----Original Message-----
>>What's the error,Gerry?
>>
>>I can guarantee the MVPs will need it.
>>
>>Manwhile,I'll run a virus search within the terms
>>described.Nothing rings a bell,though.
>>
>>Sadie
>>>-----Original Message-----
>>>After installing the latest XP update for the Sasser
>>virus
>>>using autoupdate, I get the following 2 problems:
>>>(I run up to date Norton and have also just completed
an
>>>online scan with PC-cillin)
>>>
>>>
>>>1) If no keystrokes or mouse action, system reboots
>>after
>>>16 minutes and 10 seconds (give or take a few seconds)
>>>
>>>The following is set:
>>>power management OFF
>>>Screensaver = None
>>>Monitor power = always on
>>>Hibernate Disabled
>>>
>>>
>>>2) XP updates no longer work - I get an error when
>>trying
>>>to install from this site.
>>>
>>>
>>>Any suggestions?
>>>.
>>>
>>.
>>
>.
>
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