Re: Reply to Shenan Stanley on my original post

From: Shenan Stanley (news_helper_at_hushmail.com)
Date: 05/08/04 

Date: Fri, 7 May 2004 21:49:37 -0500

Patricia wrote:
> Yes, Mr. Expert. I did read all the information and I still have the
> same problem. I'm just an average senior and not an expert but I'm
> not stupid either. I do read and quite well in fact. Can you really
> offer help or just attitude? Feel free to e-mail some "simple"
> instructions.

Shenan Stanley wrote:
<snip>
> Aha! You are the one who posted:
>
> "Everyone seems to be having the same problem that I have with the
> Sasser patch. How many times will it take for MS to see that their
> solution isn't accepted by their own system? Bummer!!!!!!Do we have
> a patch for the patch? Security update for XP KB835732"
</snip>

Welp, got a response from Patricia - perhaps someone else can help... 

----
From: Patricia Grandquest [mailto:]
Sent: Friday, May 07, 2004 9:18 PM
To: Shenan Stanley
Subject: Re: Reply to Shenan Stanley on my original post
When I try to download the security patch, I get an error message that says
it is not supported by windows 32.  This is the recommended security update
from the web site.  You don't read everything or you would have read this
exact statement in an earlier post.  My question is: Since there are
numerous posts stating the same thing , why hasn't there been a solution to
this patch failure?  Hence, a patch for the patch.  Question (2) : What can
I do to correct this problem?  My computer has been checked by the techs so
settings and etc. are not the problem.  I don't need your arrogance and you
can keep your advice.  Place it in a shady area of your anatomy.
----
So if anyone can help - feel free.  I have no idea from this description
what it might be.
If Patricia reads this, if you could add any more information, that would be
great.  You say that when you "download the patch", do you mean just from
Windows Update, or do you mean you download it by itself (maybe even on
another computer and put it on a CD-RW to bring to the sick one) and when
you RUN the patch it gives you the error?  Can you get more specific with
the error?  Exact wording can help someone track down the answer if it is
already on the web.
In any case - sorry I cannot be of more help.
-- 
<- Shenan ->
--

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