Re: PC Crashes whilst connected to internet

From: Trafton (traftonofjj2SPAM_at_yahoo.com)
Date: 05/02/04 

Date: Sun, 2 May 2004 12:13:58 -0800

Hi William,

First of all, I recommend against posting here with a valid email address,
as a worm called W32/Swen harvests email addresses from these groups and
spams people with them.

You are infected with W32/Sasser.worm or its variant, W32/Sasser.worm.b.

The first step to take is to update your machine with the latest patches.
You can do this at the following site:

http://windowsupdate.microsoft.com/

Then, you need to remove the worm. This can be accomplished using McAfee's
Stinger program. Stinger can be downloaded here:

http://vil.nai.com/vil/stinger/

Next, you should get a good antivirus program. You can find a free program
called AVG here:

http://www.grisoft.com/

Last but not least, turn on the firewall that comes with your Windows
installation. If you do not have Windows XP, you can get ZoneAlarm, a free
firewall, here:

http://www.zonealarm.com/

This, along with frequent Windows Updates, should prevent future infection.

Hope this helps. Feel free to post back if you need any more assistance.

Sincerely,
Benjamin Johnstone-Anderson
Microsoft MVP - Windows Security
Remove "SPAM" from email address to reply!
Security Manifest: www.msmvps.com/trafton/

"William Glyn" <william.glyn@wanadoo.fr> wrote in message
news:C59B3C8F-700F-48F5-A19F-ADFF9016B1FC@microsoft.com...
> Since installing Norton System, Works and re-installing HP1200
> Printer/Scanner I am experiencing the following problems.
> 1. When connected top the internet I hjave a maximumof 9 minutes before I
> get a message giving me notgice to close down all programmes before a
> "Restart" The message is "NT AUTHORITY\SYSTYEM" it identifies the problem
> as being - Windows System32/lsass.exe I repaired it and when I next
> accessed the internet the same thing happened again. I have repaired it
> several times and it still occurs.
>
> I have also done numerous system restores to solve the problem but it
> continues to plague me.
>
> The anti virus programme has been run and nothing's a problem there.
>
> I also find when I open Outlook I cannot download e-mails unless I disable
> the Norton Internet Security programme.
>
> This message has been sent from a different machine otherwise I would have
> sent down by now.
>
>

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