Re: Uninstalling Norton Antivirus

From: Kaylene aka Taurarian (taurarian_at_REMOVE_CAPS_hotmail.com)
Date: 04/30/04


Date: Fri, 30 Apr 2004 20:28:33 +1000

http://support.microsoft.com/default.aspx?scid=kb;EN-US;322756
HOW TO: Back Up, Edit, and Restore the Registry in Windows XP

"damsel" <damsel.in.distress@ntlworld.com> wrote in message
news:670301c42e98$bc75f410$a601280a@phx.gbl...
> Hello to anyone who can help me.
> I bought Norton Antivirus 2004 in January to upgrade from
> my 2003 but after I had installed it I had to do a system
> recovery and since then I have not been able to reinstall
> it.
> My pre-install scanner says that I have not got any
> viruses.
> The error message says Nort Antiv 2004 installation has
> failed -- the installation encountered an error and was
> unable to complete the installation, and that's it.
> I believe that I have to uninstall Norton completely and I
> have got the uninstall tools from Symantec, but they tell
> me to back up the registry first.
> Windows XP does not come with a registry backup tool as
> default, and I do not have the Windows XP home edition
> disk to install it manually.
> Does anybody know where I can get a backup tool from?
> Is it absolutely necessary to backup the registry before I
> attempt the Norton uninstall?
> Am I making myself clear?
> Please e-mail me with help some kind person.
> Damm.



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