Re: Nt Backup Hotfix

From: Jupiter Jones [MVP] (jones_jupiter_at_hotnomail.com)
Date: 03/31/04 

Date: Wed, 31 Mar 2004 08:44:11 -0700

Rob;
You need to call Microsoft at the number referenced on this link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;828402
State you are calling about a hotfix and you will not be asked for a
credit card.
It does not matter if you have OEM or retail for these type of
hotfixes. 

-- 
Jupiter Jones  [MVP]
http://www3.telus.net/dandemar/
"RobC" <anonymous@discussions.microsoft.com> wrote in message
news:1685001c4171b$1ac9dfd0$a101280a@phx.gbl...
> Does anyone know how I can get the hotfix for the below
> problem? Microsoft point me to Fujitsu-Siemens and FS
> point me back to MS. My PC is an OEM machine but
> apparently I just need to get a hotfix from MS.
>
> Event Log: 8017
> Description:
> NTBackup error: 'The saved selection file "Backup.bks"
> cannot be found.'
>
> The fix description can be found at:
> http://support.microsoft.com/default.aspx?scid=kb;en-
> us;828402&sd=ee
>
> (Microsoft Knowledge Base Article - 828402)
>
> This is the exact problem I'm having so I need the fix.

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