Re: ANTIVIRUS PROBLEMS

From: Robert Moir (bofh_at_mvps.org)
Date: 03/28/04


Date: Sun, 28 Mar 2004 14:34:07 +0100

brock wrote:
> My antivirus software will open, then immediately close.
> I can't use any of it. I uninstalled Norton system works.
> then installed norton 2004 antivirus. they both do the
> same thing. I'm a new user of XP. Is there a conflict w/
> an XP virus detection or do I have a worm?

XP Doesn't have a built in virus scanner to have conflicts with. However, if
you purchased a new computer with XP pre-installed it may be that the
computer supplier included a virus scanner in the package you have.

If Norton AV isn't working then you might want to speak to Symantec as its
their software; if they can't tell you why their software doesn't work then
no one else can.

If you worry that you have a worm or virus already then get a second opinion
from a different virus scanner. You can use a free online one by visiting
http://housecall.antivirus.com.

-- 
-- 
Rob Moir, Microsoft MVP for servers & security
Website - http://www.robertmoir.co.uk
Virtual PC 2004 FAQ - http://www.robertmoir.co.uk/win/VirtualPC2004FAQ.html
Kazaa - Software update services for your Viruses and Spyware.


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