Re: Security Updates KB828028 and KB832894
From: Kevin (kmlong68_at_cox.net)
Date: 02/21/04
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Date: Sat, 21 Feb 2004 04:46:48 -0700
Hi Diana,
Just to be curious, do you have anti-virus software installed and up to date
on the laptop? How about a personal or hardware firewall? With the rate that
new viruses/worms are hitting the Internet it's possible that you could be
infected by something (just a thought). Are you using a web-based email
service (Hotmail, Yahoo etc...) when the problem occurs or is this happening
when you use Outlook Express? Does the problem only occur when you're
connected to the Internet/network, or does this problem occur regardless of
network status? If your system is virus free, you might want to try and
uninstall the security update if possible. You'll need to figure out which
update to uninstall based on the date and use the Add/Remove Programs option
under Control Panel. You should be able to access that information by going
to Windows Update and selecting the "View Installation History" link. If all
else fails, you could try doing a system restore back to a point before
2/4/04. Select Start | All Programs | Accessories | System Tools | System
Restore.
Kevin
"Diana in AL" <anonymous@discussions.microsoft.com> wrote in message
news:13b9501c3f777$06abff10$a501280a@phx.gbl...
> Every since I uploaded the XP security update files on
> 2/4/2004, my computer freezes. Is there a reason? What
> is being used, that wasn't there before? I am
> getting very frustrated, because in the middle of an
> email, my computer just stops. I have no choice but turn
> it off, wait a min. and then turn it on again. And then
> to have to remember what I had just typed in the email
> that was lost!
>
> I have Windows XP Home Edition 5.01.2600 on a Sony
> notebook with 512RAM and Service pack 1. I have never
> had a problem for the past 2 years, since I bought the
> notebook, until I uploaded the Security Updates, and
> wonder what on earth or 'in the new computer updates' is
> causing this 'freeze' of my system. I wish I had never
> updated!
> I called Microsoft Windows Update, where I received the
> updates, to report a problem and they say I should call
> XP Home Edition specialist.
>
> I don't feel I should have to pay for MSN's advise, when
> it is the Windows Update who created my problem.
> Does anyone have any advise?
> Is there a glitch in the new security updates? Is more
> memory being used, which can cause my notebook
> to 'freeze'?
>
> Thanks to anyone with some help!
>
> Diana in AL
> audiana at MSN.com
>
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