Re: HP Officejet 6110

From: Roger Abell (mvpNOSpam_at_asu.edu)
Date: 02/12/04 

Date: Wed, 11 Feb 2004 23:06:37 -0700

HP is just goofing with you, as their drivers seem able to
do with XP users all too, too often

If you run a cmd prompt and enter
net localgroup administrators
is your account listed ?
If so it is an admin still.

Tell HP support that you have found that an admin account
can use the feature but no other account can and that they
need to provide you with *_safe_* instructions on how to
make their product usable for all accounts.

They are getting better, as once they wanted people to set a
permissions change, granting everyone full control on the
entire HKLM hive of the registry. (!!) What you experience is
likely a permissions issue, on some directory or some specific,
small key within the registry.
Demand some quality from them, and an out-of-the-box
workable, Windows certifiable, product. 

-- 
Roger Abell
Microsoft MVP (Windows Server System: Security)
MCSE (W2k3,W2k,Nt4)  MCDBA
"smoothinterludes" <anonymous@discussions.microsoft.com> wrote in message
news:C0D98876-CE91-48BE-88B7-E60A066187FB@microsoft.com...
> I have installed the HP Officejet 6110 All-In-One on my XP Pro machine.
The FAX, copier, printer functions all work.  The scanner does not.  After
trying all the HP tech support suggestions to no avail, I think the problem
stems from my not having Administrator privileges.  This is my own personal
laptop and I am the sole owner and user.  However, it seems I am no longer
the Administrator.  Why do I no longer have Administrator privileges on my
own machine?  Does it have something to do with my security?  Thanks for any
help or suggestions.

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