RE: Problem with zonealarm on windows xp home, please help?
From: pauly [MSFT] (pauly_at_online.microsoft.com)
Date: 02/08/04
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Date: Sun, 08 Feb 2004 18:05:13 GMT
Sonu,
Your sister's profile is launching the Zone Alarm Getting Started applet.
This happens whether you configure her account as an Administrator or
limited user. There must be a reference to the Zone Alarm applet in your
sister's startup configuration - typically in the Startup folder or in the
Run key in the registry.
RECOMMENDATION:
- Log in using your Sister's account and check the Startup folder for the
Zone Alarm Getting Started applet:
Start Menu | Programs | Startup
- If the Zone Alarm applet is not in the Startup list, it may be in the
registry. Choose Start | Run |and type in MSConfig
- On the last tab - Startup, look for the Zone Alarm Getting Started item
- If you find it, uncheck it and restart to test.
- If you do not see the Zone Alarm item you can go back to the General tab
and choose Selective Startup
- Under Selective Startup, uncheck Load Startup Items. Restart to test.
- Once you identify the source of the startup item, you can remove the item
and use MSConfig to set your startup environment back to normal startup.
MORE INFORMATION:
310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560
310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353
316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?id=316434
=========
This posting is provided "AS IS" with no warranties, and confers no rights.
Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp
Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp
Top 10 Windows Newsgroups Security Questions:
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=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
pauly@online.microsoft.com
--------------------
| From: "Sonu" <anonymous@discussions.microsoft.com>
| Subject: Problem with zonealarm on windows xp home, please help?
| Date: Sat, 7 Feb 2004 08:16:17 -0800
|
| I am running Windows XP Home, and I have ZoneAlarm v4
| installed and my computer has two user names, my sister
| is on a limited account and I have the full one.
| Everytime my sister logs in, ZoneAlarm always pops up
| saying getting started with ZoneAlarm. This never happens
| on my Username only on hers, I have tried putting her
| username on a full account but it's still the same
| problem. Can anyone help me, please? I need your help,
| thanks very much!
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