RE: internet password changes

From: pauly [MSFT] (pauly_at_online.microsoft.com)
Date: 01/28/04 

Date: Wed, 28 Jan 2004 04:03:41 GMT

Hi Judith,

Thanks for the clarification. The first thing to look at are the steps in
this article:

314455 "Error 691" Error Message When You Try to Connect to Your ISP
http://support.microsoft.com/?id=314455

The remaining steps for troubleshooting this - if the above did not esolve
it, will depend on your form of connection.

Q1: Are you connecting via Dialup or Broadband?
<I mention this because some roadband connections require a dialup>

If Dialup, how recently did this stop working?

I mention this because if it was only recently, you might be able to use
System Restore to restore functionality. You wouldn't want to use System
Restore if the functionality has been broken for months or never worked:

306084 HOW TO: Restore the Operating System to a Previous State in Windows
XP
http://support.microsoft.com/?id=306084

283252 Non-Administrator User Is Unable to Start System Restore Utility
http://support.microsoft.com/?id=283252

If you are using Dial-up and cannot use System Restore, you may have a
corrupt Dialup Connection and we might be able to resolve it by creating a
new connection.

310410 HOW TO: Configure and Use Dial-Up Connections in Windows XP
http://support.microsoft.com/?id=310410

=========

This posting is provided "AS IS" with no warranties, and confers no rights.

Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp

Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp

Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp

=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
pauly@online.microsoft.com

--------------------
| From: "=?Utf-8?B?anVkaXRoaw==?=" <judithk2@mindspring.com>
| Subject: RE: internet password changes
| Date: Mon, 26 Jan 2004 00:56:04 -0800
|
| You are right - the problem is with the internet only. I have tried
reentering my my password as you suggested and it works only once. The
next time I turn off my computer than turn it back on, it is again an
invalid password (much longer than mine). I figure this is a security
issue with microsoft XP because I have a friend who uses Windows XP but has
a different virus protector and firewall installed and is having the same
problem.
|

Relevant Pages

  • Re: Help with wmi error
    ... that the registry key has been deleted by the worm mentioned ... >>> on my network connection to check the ICS box. ... >>> is " windows cannot display the properties for this ... >>> system restore to retsore windows to an earlier time. ...
    (microsoft.public.windowsxp.wmi)
  • Re: Error 0x800C0005
    ... Why would this be a Trojan? ... Surely if I have the problem (windows update won't work / cannot access ... secure sites/ system restore not working properly / cannot retreive my e-mail ... >> if it's a bit long but there's a connection here I'm sure). ...
    (microsoft.public.windowsupdate)
  • RE: IE Shutdown
    ... Using System Restore could undo some of the work ... Contact Information for most Antivirus vendors: ... Windows XP Security Homepage: ... Windows 2000 Security Homepage: ...
    (microsoft.public.windowsxp.security_admin)
  • Re: XP System Restore not working
    ... start-ups do before disableing them. ... Services, Windows Image Acquistion, Wireless Zero Configuration, ... I had, a first, lost both my DSL connection and the System Restore ...
    (microsoft.public.windowsxp.help_and_support)
  • WMI information may be corrupted
    ... "Windows cannot display the properties of this connection. ... use System Restore to restore Windows to an earlier time (called a restore ... System Restore is located in the System Tools folder in Accessories." ...
    (microsoft.public.windowsxp.wmi)