RE: MSN hotmail
From: Paul [MSFT] (pauly_at_online.microsoft.com)
Date: 01/19/04
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Date: Mon, 19 Jan 2004 19:14:26 GMT
Hi Nick,
Regarding your post:
--------------------
| From: "nick" <anonymous@discussions.microsoft.com>
| Subject: MSN hotmail
| Date: Fri, 16 Jan 2004 08:08:23 -0800
|
| Every time i sign on to msn hotmail it tells me i have 5
| new messages and to go to my e-mail box when i get there
| it tells me i have no new messages. where are they for me
| to read and how do i delete them?
I wonder if the "new Messages" MSN is reporting are simply any message that
hasn't yet been read. I keep some email in my inbox thatI have yet to open
or read. If you want to investigate this, create a new folder outside of
the inbox and move all messages in your inbox to this new folder. Then log
out of msn and log back in. Was there a difference in the symptom?
If this doesn't resolve your issue, please contact MSN Support directly.
Here is the link for support on MSN Hotmail:
http://support.msn.com/contactus.aspx?productkey=hotmail
=========
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=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
pauly@online.microsoft.com
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