Re: File Deletion Problems

From: Drew Cooper [MSFT] (dcoop_at_online.microsoft.com)
Date: 01/13/04 

Date: Mon, 12 Jan 2004 17:04:56 -0800

Another angle:
Sounds like someone is hogging file handles (opened without sharing delete)
to me. Sysinternals.com has handle.exe (cmdline tool) and Process Explorer
(UI tool) available for free. Unfortunately this will only tell you what
apps are holding open handles. If the problem a greedy/slow filter driver
(I've seen this with some antiviral software), it's in the kernel and those
tools won't tell you anything. 

-- 
Drew Cooper [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
"William Wang[MSFT]" <v-rxwang@online.microsoft.com> wrote in message
news:eklsqZT2DHA.2712@cpmsftngxa07.phx.gbl...
> Hi Paul,
>
> Thanks for your posting. Before we go further I'd like to confirm the
following with you:
> 1. Does this issue only occur on the computers that are running Windows XP
trying to delete the shared
> files? Can the other Win2k computers delete the shared files?
>
> 2. Are there any problem when trying to delete shared files located on
other servers? If this issue is
> machine-specific, we should focus on the problematic Windows 2000 server.
>
> Please perform the following steps to delete the files.
>
> 1. Restart the problematic win2k computer that has the shared file you
want to delete.
> 2. Keep pressing the F8 key until the Windows Startup menu appears.
> 3. Choose Safe Mode, and press Enter.
> 4. Log onto the computer as administrator.
> 5. Click Start, click Run, type cmd and click OK.
> 6. Run the following commands from command prompt, where <path> is the
full path name of the file being
> deleted and <filename> is the name of that file:
>
> cd <path>
> del /q  /f <filename>
>
> 7. Please check if this file has been deleted.
>
> Sincerely,
>
> William Wang
> Microsoft Online Support Engineer
>
> Get Secure! - www.microsoft.com/security
> =====================================================
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> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.
> --------------------
> >From: "Paul" <p_lawrence2001@hotmail.com>
> >Subject: File Deletion Problems
> >Date: Mon, 12 Jan 2004 10:20:33 -0000
> >Lines: 26
> >X-Priority: 3
> >X-MSMail-Priority: Normal
> >X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
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> >Message-ID: <#Cqm3WP2DHA.2620@TK2MSFTNGP09.phx.gbl>
> >Newsgroups: microsoft.public.windowsxp.security_admin
> >NNTP-Posting-Host: 194.203.147.97
> >Path:
cpmsftngxa07.phx.gbl!cpmsftngxa10.phx.gbl!TK2MSFTNGXA05.phx.gbl!TK2MSFTNGP08
.phx.gbl!
> TK2MSFTNGP09.phx.gbl
> >Xref: cpmsftngxa07.phx.gbl
microsoft.public.windowsxp.security_admin:107060
> >X-Tomcat-NG: microsoft.public.windowsxp.security_admin
> >
> >I have a Windows 2000 Active Directory Domain, servers have Sp4
installed,
> >which has a mix of Windows 2000 SP4 and Windows XP SP1  Professional
PC's.
> >I am now starting to experience problems with the Windows XP machines
when
> >trying to delet files that are held on a share on one of the Windows 2000
> >Servers.  When the file is deleted a message pops up "Cannot delete
> ><filename>: It is being used by another person or program.  Close any
> >programs that might be using the file and try again."
> >
> >The user deleteing the file has the correct permissions to the files and
> >folders held within the share, they have also taken ownership of the file
> >but it still cannot be deleted.  I have also checked to see if the files
are
> >being used by a application as files are deposited into the same folder
by a
> >program running on another server, but this does not seem to be affecting
> >it.
> >
> >I have found a knowledge base article, KB826722, that describes the
problem
> >but only when trying to delete shortcuts on a network share,
unfortunately
> >you have to contact Microsoft for the support patch which is chargable if
> >the problem isn't related to the KB article.
> >
> >Any ideas?
> >
> >Thanks
> >Paul
> >
> >
> >
>
>

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