Re: XP SP2 re: Q308402

From: kahout (kevinhdontleavethisin_at_tellurian.com)
Date: 01/10/04 

Date: Fri, 9 Jan 2004 21:51:33 -0500

Since Dell installed my OS I have an OEM version. Unless I call MS at
a fee the information leads me to Dell. Those people at Dell are
cluless!
If I call MS and risk having to pay do you know of a specific hotfix
that they will supply me? I hate paying MS for something seemingly
caused by Dell. I normally try to fix problems myself.

Kevin

"Mike Brannigan [MSFT]" <mikebran@online.microsoft.com> wrote in
message news:uiOjINy1DHA.4064@tk2msftngp13.phx.gbl...
| Read the article again and see point 3. in the Resolution section.
there is
| a fix for Q308402 you need to contact Microsoft PSS for it.
|
| --
| Regards,
|
| Mike
| --
| Mike Brannigan [Microsoft]
|
| This posting is provided "AS IS" with no warranties, and confers no
| rights
|
| Please note I cannot respond to e-mailed questions, please use these
| newsgroups
|
| "kahout" <kevinhdontleavethisin@tellurian.com> wrote in message
| news:u9Y1%23Hy1DHA.2360@TK2MSFTNGP10.phx.gbl...
| > I have been going in circles attempting to fix the logon for the
| > windows recovery console. After researching the hotfix to Q308402
it
| > seems to lead me to SP1 or SP1a. There doesn't seem to be a
| > downloadable hotfix just for the single problem. I already have
SP1
| > installed and all the post SP1 corrections
| > http://support.microsoft.com/?id=308402
| >
| > I refuse to reinstall XP just to fix the recovery console; I've
put
| > too much time into my present installation with updates and
tweaks.
| >
| > Those that are beta testing SP2... do you know if something in SP2
| > fixes the recovery console problem described in Q308402? Should I
| > give up in ever trying to fix this problem... the help desk techs
at
| > Dell know less about fixing my computer then I do! If anyone has
some
| > inside connections within Microsoft I would appreciate your help.
| >
| > Kevin
| >
| >
| >
|
|

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