Re: About Norton Antivirus
From: Carey Frisch [MVP] (mrxp2004_at_nospamyahoo.com)
Date: 01/01/04
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Date: Thu, 1 Jan 2004 10:55:36 -0600
Whenever Norton places a virus file in Quarantine, click once on that file
to highlight it, then click "Delete" on the toolbar. There is no sense in
trying to "repair" a virus file.
Please read:
Authentic Microsoft Security Bulletin notifications
never include software updates as attachments!
How to Tell If a Microsoft Security-Related Message Is Genuine
http://www.microsoft.com/security/antivirus/authenticate_mail.asp
-- Carey Frisch Microsoft MVP Windows XP - Shell/User Be Smart! Protect your PC! http://www.microsoft.com/security/protect/ ----------------------------------------------------------------------------------------------- "Dave" <1972proudvet@sbcglobal.net> wrote in message: news:ebnxFaI0DHA.536@tk2msftngp13.phx.gbl... | I know this is a winxp forum, but I'm hoping someone out there has knowledge | of NAV that can help me. | On rare occasions, my Norton av will detect some virus in an incoming email | message. Today I got one from Microsoft. A bogus Microsoft message that is. | However, Norton detected and deleted the infected file for me, and made a | back-up copy of the infected file that was repaired. My question is, how can | I know what file was infected and repaired? The Norton help files tell me to | delete this back-up when I am convinced that the repaired file is working | properly, only they don't tell me how I can determine what file that is. | When I look at the Norton quarantine section all I see is a copy of the | w32.swen.a@mm virus that came in the attachment to the email ( the exact | wording in the back up section is, "this is an infected back up copy of a | repaired item") . | I can find plenty of information about that virus, I just cant find any | helpful information as to what to do with the copy of it that Norton insists | on keeping on my computer except to delete it when I determine that the | repaired file is working properly. I downloaded and ran the Norton removal | tool but the virus was not found on my computer. Whew. But I still have this | infected file as a back up to the cleaned file. That just doesn't make any | sense to me at all. | Is this something that Microsoft does as a sort of hand shake agreement with | Norton antivirus? I fear that the best advice will be to just delete this | back up, but I would like to know if I can determine what file besides the | virus file, was infected and repaired, so that I can determine that it is | still working right before I delete anything. | Thank you so much for your expert reply. | | -- | Dave
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