Re: LSASS.EXE - SYSTEM ERROR
From: Roger Abell [MVP] (mvpNoSpam_at_asu.edu)
Date: 12/31/03
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Date: Wed, 31 Dec 2003 00:11:34 -0700
Punt.
I have tried a number of times to illicit from MS guidance on
this one with on nibbles to my fishing.
This is a deep issue with an inner system secret used when
the next layer out "logs" into the inner layer in order to initialize
the security subsystem that lays under all of the upper layer.
This seems to happen if the system is shut down rudely, has
power problem, crashes, at just the wrong time, leaving the
needed secrets in an intermediate state.
The only solution I know of is a fresh install.
If you find another, do please post back, but you may spend
much time trying various things with no success.
Roger
"Brian" <anonymous@discussions.microsoft.com> wrote in message
news:057d01c3cf4c$8af286c0$a401280a@phx.gbl...
> One of our employees' Windows XP Dell notebooks will no
> longer boot into Windows. It loads to the point where it
> displays an error box titled: LSASS.EXE - SYSTEM ERROR
> The text in the error box is: "When trying to update a
> password, this return status indicates that the value of
> the current password is not correct." This error box
> displays for about 10 seconds.
> The system then reboots and continues to the same error
> box.
> The same situation applies to all choices on the F8
> advanced booting menu, including Safe Mode and Last Known
> Good Configuration.
> If I try to use Recovery Console, I am told the
> Administrator password is incorrect even though I have it
> thoroughly documented.
> Unfortunately, I do not have an ASR floppy.
> Any ideas? Punt?
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