Blitzed administrator, can't get account back
From: maureen (anonymous_at_discussions.microsoft.com)
Date: 12/28/03
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Date: Sat, 27 Dec 2003 21:36:22 -0800
I am in the same boat too! I just reloaded the entire
operating system and no changes. I can't get into Outlook
Express, Microsoft outlook, nor can I download Norton
updates, I get messages that say I do not have
permission. My Administrative Rights have changed.
One thing that might help for you is to right click the
local settings folder and mark the "show hidden files"
area.
Maureen
>-----Original Message-----
>Sorry, this is a long one.
>
>I've tanked my in-laws computer by creating a guest
>account. Now when the logon screen pops up, it defaults
>to "guest" and will not recognize the administrator user
>name or password.
>
>At Dell's recommendation, I re-installed the OS. No
>change.
>
>In the help search I tried several different things.
>Tried #298252 to go in and change passwords, but there
>was no "Local Users and Groups" listed in the console
>root. Console Root folder was empty.
>
>Went into #300433 but I don't feel at all comfortable
>messing with the registry. Especially when the
>instructions end with "DO THIS AT YOUR OWN RISK!" Plus
>it said that the instructions were for XP Proffesional.
>Don't know if it would make a difference. I'm using XP
>Home Edition.
>
>It did say at the end of most of the admin help I looked
>at that this is an acknowledged Microsoft problem
>(disappearing admin accounts).
>
>I can't do a system restore or open the administrators
>folder because I don't have the privileges to do so.
>
>The administrators folder is still there on the drive
>in "Documents and settings."
>
>I also have several wierd errors since doing the OS
>reinstall. But those are for another post.
>
>Can anyone help?
>
>Please keep in mind that thought I thrown around some
>nice jargon here, my knowledge of all things techie falls
>somewhere between minor hobbyist and dolt.
>
>Please speak slowly and use small words. ;-)
>
>Thanking you in advance.
>
>kelly
>
>
>
>
>.
>
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