Blitzed administrator, can't get account back

From: KellyB (anonymous_at_discussions.microsoft.com)
Date: 12/27/03 

Date: Sat, 27 Dec 2003 08:44:39 -0800

Sorry, this is a long one.

I've tanked my in-laws computer by creating a guest
account. Now when the logon screen pops up, it defaults
to "guest" and will not recognize the administrator user
name or password.

At Dell's recommendation, I re-installed the OS. No
change.

In the help search I tried several different things.
Tried #298252 to go in and change passwords, but there
was no "Local Users and Groups" listed in the console
root. Console Root folder was empty.

Went into #300433 but I don't feel at all comfortable
messing with the registry. Especially when the
instructions end with "DO THIS AT YOUR OWN RISK!" Plus
it said that the instructions were for XP Proffesional.
Don't know if it would make a difference. I'm using XP
Home Edition.

It did say at the end of most of the admin help I looked
at that this is an acknowledged Microsoft problem
(disappearing admin accounts).

I can't do a system restore or open the administrators
folder because I don't have the privileges to do so.

The administrators folder is still there on the drive
in "Documents and settings."

I also have several wierd errors since doing the OS
reinstall. But those are for another post.

Can anyone help?

Please keep in mind that thought I thrown around some
nice jargon here, my knowledge of all things techie falls
somewhere between minor hobbyist and dolt.

Please speak slowly and use small words. ;-)

Thanking you in advance.

kelly

Relevant Pages

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