Re: Winlogon.exe App Err -PLEASE HELP

From: Rob Karatzas (tutor_at_ebiz-developer.com)
Date: 12/26/03 

Date: Fri, 26 Dec 2003 14:45:27 -0500

Update...

Did the F8 on boot, selected SAFE mode, was prompted with both the
Administrator & User accounts.

BOTH accounts blow up with the same error? (Even though I can see C: drive
share externally. Can even go so far as trying to create a new Group from
other PC AND I authenticate with Administrator & good password - but Access
is still DENIED as far as creating new group or account...)

r

Rob Karatzas
tutor@ebiz-developer.com

> Hi Folks
>
> * Thank You for your time (would be calling MS, but this is probably worst
> day of year for support) *
>
> 1. During start-up (Windows XP Pro, ALL SPs, Critical Updates, Latest
> Antivirus updates, etc.), I get the following error when I click on the
> logon for the ONLY user account setup on the PC (other than
Administrator):
>
> "SAS Window: Winlogon.exe - Application Error instruction "0x75a90d5F"
> referenced memory at "0x0000000d". The memory couldn't be read. (OK to
> terminate, CANCEL to debug - debug does do anything)". (Xmas eve the PC
> threw an exception in explorer.exe (was only running modem connection,
> JBidWatcher & Trillian) so I let the PC shutdown/restart and paid no
> attention to it.
>
> 2. Christmas morning on start-up I get the error mentioned. Doesn't
appear
> to be any means for getting into the Administrator account during boot-up
> (or ability to reset the user account profile)?
>
> 3. From a Win 2K Adv. Srvr PC (on same network/workgroup). I can see the
> ENTIRE C: drive (as a share) AND I scanned it with Symantec corporate AV
> with NO VIRUS found.
>
> 4. I tried to get access to the PC from Computer Management (on both Win2K
> Adv Srvr & Win 2003 Ent. Ed. Srvr.), but for most everything (including
> account-group reset/create/etc.) I'm denied access.
>
> 5. Win XP Pro PC has been running just fine for almost a year now w/o any
> issues. Only thing notable about the PC is that I have all of my Whidbey
dev
> stuff & customer work on it.
>
> Any help or URLs you can provide would be greatly appreciated.
>
> r
>
> Rob Karatzas
> tutor@ebiz-developer.com
>
>

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