Re: Zone alarm and Windows XP

From: Wesley Vogel (123WVogel955_at_comcast.net)
Date: 12/16/03 

Date: Tue, 16 Dec 2003 04:01:53 GMT

    I have been using ZA, the cheapy version (Free) for quite a while without problems. The
problems I did have, which for $64,000 I could not remember, had to do with not reading the
instructions. I was not pointing you to how to uninstall but to the FAQ's. XP's Firewall is not
very good. For one thing it has no outbound capibility. ZA is better, if it's working, that is.
:o) Delete the download of ZA that you already have, maybe it's corrupted. Redownload and try to
install it again.
    When you install it, make sure you are offline and have everything turned off that you can,
especially Anti Virus software. Ctrl + Alt + Del /Applications tab & Processes tab.

This is about what I have running when installing something, plus what install program.
System Idle Process 0 N/A
System 4 N/A
SMSS.EXE 340 N/A
CSRSS.EXE 428 N/A
WINLOGON.EXE 460 N/A
SERVICES.EXE 652 Eventlog, PlugPlay
LSASS.EXE 664 ProtectedStorage
SVCHOST.EXE 936 RpcSs
SVCHOST.EXE 1016 AudioSrv, CryptSvc, Dhcp, Netman, Schedule, winmgmt
EXPLORER.EXE 1484 N/A
wmiprvse.exe 628 N/A 

--
Hope this helps.  Let us know.
Wes
In news:07ed01c3c37a$9216a590$a101280a@phx.gbl,
cspz <anonymous@discussions.microsoft.com> hunted and pecked:
> Thanks very much, Wes.  My problem is not how to
> uninstall it, but how to reinstall it but avoid the
> problems I had the first time.  I did uninstall it; I can
> certainly check all the places you suggested for any
> remnants, but I am still concerned about reinstalling
> it.  The original downloaded file is still on my PC, but
> I hesitate to execute it and be in the same mess again.
> cspz
>> -----Original Message-----
>>
>> http://www.zonelabs.com/store/content/support/znalm26Main .jsp#1
>> --
>> Hope this helps.  Let us know.
>> Wes
>>
>> In news:037501c3c360$c53a12a0$a501280a@phx.gbl,
>> cspz <anonymous@discussions.microsoft.com> hunted and
> pecked:
>>> Installed the free version yesterday and when I booted
>>> today, went into a loop... crashes, disc scans, couldn't
>>> connect with internet, etc.  Finally uninstalled Z.A. I
>>> want to install it for cable modem, but don't want this
>>> problem again.  Has anyone had any experience or seen any
>>> info re: this problem and how to avoid it?  Thanks much.
>>
>>
>> .

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