unable to logon as administrator

From: Ralph Knight (r.e.knight_at_juno.com)
Date: 12/03/03 

Date: Wed, 3 Dec 2003 13:13:56 -0800

Hello,

        I started having the strangest problem lately.
The last couple of programs I installed ( games actually -
 Medal of Honor Breakthrough and Call of Duty) will not
even load or attempt to start. Instead I get an error
message of "Access Denied - Please login with
administrator privileges and try again".

   This is a single user computer and I believe I am the
computer administrator. However I have also tried to log
on as "Administrator" (with the appropriate password) and
get another error message that says "Logon Message -
Unable to log you on because of an account restriction".

        I have tried changing administrator passwords
from the DOS window, using the command
" net user administrator newpassword". This command
completes successfully but does not help my problem.

 The computer is a 1 year old Dell Dimension 8200, P4
cpu @ 2.53 MHZ, 1 Gig RAM, 120 GB HD, etc, operating
system is Windows XP Home edition. It is networked
(hardwired with cable) with an older Dell XPS B800r
through a Linksys 4 port wireless router.

 The only other problem I have had recently is that the
last 3 "critical updates" for windows will not install.
They downloaded to my computer OK, but I get an error
message that the "..install failed.try again". I have
tried again with same results. I don't know if this
problem is related to the game not running problem, but I
am getting suspicious.

  I have searched the knowledge data base and the Dell
database and the game makers database but cannot find any
help for this problem. I think something in the
operating system (registry??) may be corrupted. I hope
you can help with this problem.

Thanks,

Ralph Knight

r.e.knight@juno.coom