can't log-on to e-mail via MSN

From: Regina (anonymous_at_discussions.microsoft.com)
Date: 11/29/03


Date: Fri, 28 Nov 2003 20:42:24 -0800

Windows XP, IE6.0, new Gateway; all virus definitions,
security alerts, and updates are current.

I have three MSN.com e-mail addresses. When I open MSN
Explorer, the three identities show up, I click on the
one I want to open, I enter that password, and Windows
opens into that e-mail address.

This evening, I was about to check one account which I
seldom use, and was rebuffed by a message that said that
the user name and password were not correct, and that I
should re-try. It simply would not let me in.

I then opened up a window to my ISP, logged
onto "MSN.com" and then logged onto my msn e-mail account
using net-passport. I was able to open and read e-mails,
etc., so there is nothing "wrong" with either my user ID
or my password. I closed that out and came back here to
MSN Explorer, opened both of the other e-mail accounts
o.k.; tried the third one and again received the error
message.



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