please help - windows update

anonymous_at_discussions.microsoft.com
Date: 11/17/03


Date: Mon, 17 Nov 2003 07:34:34 -0800

Hi,

Try this:

Problem Description:
When you attempt to use the Windows Update site, you may
receive an error
message similar to the following:

   Administrators Only (-2146828218) To install items from
Windows Update,
you
   must be logged on as an administrator or a member of
the Administrators
   group. If your computer is connected to a network,
network policy
settings
   may also prevent you from completing this procedure.

You receive this message even though you are already
logged on as an
administrator or a member of the Administrators group.

Resolutions:
This issue indicates a problem accessing a resource and
may not indicate a
lack of administrative privileges. One of the resolutions
below may help.

To resolve this issue, follow these steps:

1. Click "Start," and then click "Run."
2. In the Open box, type regedit and then click "OK."
3. Locate and select the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersio
n\WindowsUpdate
4. click "Edit," and then click "Permissions."
5. Click "Add," and then type "Everyone" in the
   dialog box that appears.
6. Click "Check Names," and then click "OK."
7. Select "Everyone" in the "Group or user names" list.
8. Under Permissions for "Everyone," select the "Full
Control" check box
   in the "Allow" column. Note that the "Read" check box
in the "Allow"
column is now also selected.
9. Select each user, in turn, in the "Group or user names"
list, and then
verify
   that no check boxes are selected in the "Deny" column.
Clear any check
boxes that are selected in the "Deny" column.
10. Click "Advanced," and then select the "Replace
permission entries on all
child objects with entries shown here that apply to child
objects" check
box, and then click "OK."
11. Click "Yes" if you are prompted for confirmation.

NOTE: You should also check the firewall and the proxy
server settings and
configurations, or ask the appropriate administrator to do
so.
-----------------------------------------------------------
You can work around this issue by adding the following to
the exceptions
list in the Internet

Options Proxy Settings:

Windowsupdate.microsoft.com
V4.Windowsupdate.microsoft.com
Download.Windowsupdate.com

To access the Exceptions settings.
1. Open Internet Explorer
2. Click "Tools," and then click "Internet Options."
3. Click "Connections," and then click "LAN Settings."
4. Click "Advanced" and add windowsupdate.microsoft.com to
the exceptions
list.
-----------------------------------------------------------
1. Open Internet Explorer, click "Tools" and then
click "Internet Options."
2. Click "Advanced".
3. Scroll down until you see "Use HTTP 1.1 through Proxy
Connections," and
then select the
check box.
4. Click "OK."
5. Close and restart Internet Explorer. You should now be
able to connect to
Windows Update.
-----------------------------------------------------------
Rename the subdirectory C:Windows\System32\Catroot2 to
C:Windows\System32\Catroot2temp\.
Restart the computer and then try to run Windows Update.

Regards,

Tim

>-----Original Message-----
>I'm the administrator and when I try to update my windows
>XP I can't becouse the system tells me
>Administrators only - don't know what to do ?
>
>help please !
>
>.
>



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