Re: serious october security rollup package problem
From: M. (anonymous_at_discussions.microsoft.com)
Date: 11/05/03
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Date: Wed, 5 Nov 2003 14:14:57 -0800
(1) i updated the bios and every firmware i have a few
weeks ago when i bought the computer. it's a pretty old
laptop.
(2) yeah, i know about possible hard drive failure (which
this problem has hastened i'm sure), but it's not like i
can do anything other than back up my data and wait for it
to happen. lucky for me this computer was practically
free.
>rollup, I've not yet seen a software patch that could
>cause scratching
>noises in a hard drive. Just something to check and
yeah, it took me like a week to figure out that it was one
of the security updates. i ran full scandisk twice and it
showed nothing. the partition is fat32 so perhaps i
should also try spinrite...
thanks for your input.
M.
>-----Original Message-----
>Phone support from Microsoft is free for problems caused
by patches. Get
>the normal phone numbers from www.microsoft.com/support
and click on the
>"$245" option. Call during normal business hours for
best results and state
>up front that the call should be free per their web site.
>
>HOWEVER, if the hard drive is making noise like that, I
would be worried
>about possible unrelated hard drive failure that would
require replacing the
>hard drive. Running a full Scandisk might help confirm
or deny whether this
>is the case. Even though the problem stopped when you
uninstalled the
>rollup, I've not yet seen a software patch that could
cause scratching
>noises in a hard drive. Just something to check and
possibly rule out.
>
>
>"M." <anonymous@discussions.microsoft.com> wrote in
message
>news:09e701c3a377$33384fb0$a401280a@phx.gbl...
>> i'm reporting a pretty serious system problem caused by
>> one of the updates in the october security rollup
package
>> for xp pro. if anyone can help with forwarding this to
>> microsoft i'd appreciate it.
>>
>> after i installed the october security rollup package my
>> system began hanging--if i let the computer idle for a
>> while, the hard disk would eventually begin making a
>> repetitive scratching/croaking/clicking noise. the
system
>> would hang and eventually crash entirely. the only way
to
>> duplicate this short of letting the computer sit there
was
>> to attempt to install one of the recommended updates
from
>> the windowsupdate site (usb 1.1 and 2.0 update).
>>
>> after some investigation with file monitor i've come to
>> the conclusion that the problem has something to do with
>> the options: open access: all command. that command is
>> certainly what seemed to have been causing the
>> clicking/croaking (after i uninstalled the srp the
>> croaking sound seems to have gone away completely), and
at
>> the very beginning of the usb update the command is
>> invoked repeatedly.
>>
>> this is obviously a big deal. if anyone has any
thoughts
>> on it or can put me in touch with someone at microsoft
i'd
>> appreciate it.
>>
>> i'm running xp pro on a vaio z505s with a 6.4gb ibm 6gn
>> travelstar.
>>
>> MM.
>
>
>.
>
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